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Rhino Shield Northeast has a crew of 8-10 people who are young, energetic, and pleasant to have work on my property. They were especially happy to paint my house because we live in Cape Cod, Massachusetts and our home is colonial blue. They were really excited about the project and had a lot of joy... more
Steveworks performed a major kitchen and bath remodel for us, touching two areas of our home. Their design-build capabilities enabled us to start work before we had completed the purchase of our home, and begin construction 2 months afterward, despite setbacks in planning. Steveworks has a full se... more
My deck was finished in temperatures that were too cold and now the stain scratches when anything moves on the surface very unhappy. I was assured the temperatures were fine. The owner tells me that I need to put a carpet under anything that I place on my deck. After following up with Sherman Wi... more
Replaced my asphalt roof at a fair price and the work was high quality. Also, my landscape looked just like it did before they started, no nails or old shingles left behind.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of A.R.S. Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys