About this company
800 New Look
Insurance restoration company specializing in roofing, siding, gutters, windows and insulation.
Badges
Reviews 48
View allCustomer in Belleville, MI
They did not do a quality job.
Wade D.
Additional comments
Recognized Excellence
The whole 800 New Look team is a great team. I am impressed across the board with the professionalism this company has.
Customer in Belleville, MI
The only problem I had with 800 New Look is that the people they had come out to do the job were a little fouled mouth. My neighbors were also pretty unhappy about that and tried talking to them, but that did not help.
Joanna P.
Additional comments
Recognized Excellence
Entire crew Especially Mike and malisa.
Additional Comments
Extremely satisfied.
Gerald M.
Additional comments
Recognized Excellence
Joel was great to work with and always returned phone calls
Customer in Swartz Creek, MI
Quick response, very tenacious in pursuing matters, effective in getting results.
Customer in Southfield, MI
They did an outstanding job.
Howard W.
Additional comments
Recognized Excellence
Everyone that I had contact with was professional and friendly.
Areas For Improvement
None
Areas Of Satisfaction
The quality of the material and workmanship is very good. We recently experienced a "bomb cyclone" with winds over 50 mph and I saw several houses where shingles were blown off and mine shows no sign of damage.
Design
The roofers did extra work to ensure water does not build up around my chimney.
Barbara H.
Excellent professionalism, courteous, and complete satisfaction.
Lawerence H.
Additional comments
Recognized Excellence
The young lady, Erin I believe over the foreman of the job was great.
Areas Of Satisfaction
They did a fantastic job.
Additional Comments
800 New Look did a fantastic job.
Julie P.
Additional comments
Areas Of Satisfaction
It was overall great.
Response
John O.
Additional comments
Clean
Job sites cleaned daily
Communication
Constantly updating status and on site inspections
Quality Of Materials
Top shelf
Quality Of Workmanship
Solid skilled employees
Problem Resolution
Worked aggressively with the insurance company
Professional & Organized
Well organized and scheduled completions
Recognized Excellence
Quality service and workmanship is the goal with Mike and Millisa the driving force
Areas For Improvement
N/A
Areas Of Satisfaction
Custom installation on a old farm house
Sara C.
Additional comments
Recognized Excellence
Lisa was very knowledgeable and professional. She knows her stuff!
Jeremy C.
Additional comments
Areas Of Satisfaction
The job was done right and it didn't rain. Everything was good.
Recognized Excellence
Brian and Jason were very good.
Linda M.
Malisa really went to bat for us with our insurance company.We were happy with the work and the price.We will definitely recommend to others.
Lawrence B.
Additional comments
Areas Of Satisfaction
Overall the project came out ok. They took too long and it was drawn out way to long. It should have been taken care of more quickly.
Patrick O.
New Look was very professional and thorough. They did what they said they would do in a timely manner. We are very happy with the workmanship and the people that we dealt with from their company.
Additional comments
Areas Of Satisfaction
They did a lot of different things. All of the work overall was great, thorough, and it appears to be of good quality.
Current Referrals
I've recommended them to about 3 different people and they are already using them now.
Recognized Excellence
I would like to recognize the sales team. I also dealt with the in house accounting people; they were able to get back to me with answers to my questions quickly.
Beth J.
Additional comments
Areas Of Satisfaction
800 New Look did a great job.
Recognized Excellence
Brian was very good.
Customer in Clarkston, MI
Areas Of Satisfaction
The finished product is great. The house looks wonderful
Michael K.
Additional comments
Areas Of Satisfaction
There employees are wonderful to work with.
Recognized Excellence
Mellisa was wonderful along with Kurt and there newest employee Mike. Great people all around! Bill too!
F.&.M.
As far as we are concerned, everything turned out how they said it would. They got a hold of us, took care of everything 100%, and we were well satisfied when it was done. We would certainly recommend them to anybody.
Additional comments
Likely To Recommend
We have already recommended 800 New Look to a friend.
Areas Of Satisfaction
We were most satisfied in that the materials and workmanship were very good. We can't complain about anything.
Recognized Excellence
Everyone at 800 New Look was good, I can't pick out just one person to recognize.
Joyce K.
“We have had a Truly Delightful Experience and would Highly recommend 800NewLook to All we know! “
Additional comments
Areas Of Satisfaction
Kurt & Malisa, the owners of 800NewLook , were hospitable and efficient in helping us with all the claim details, questions, choosing our colors and materials for the new roofing, siding, gutters and downspouts. In addition to explaining the warranties, how and when the work would be completed.
Recognized Excellence
Guy Castillo, Sales if it hadn't been for his warm welcome and knowledge the day we signed I don't think we would have gone with 800NewLook. Guy is a real asset to 800NewLook. Norm helped us with choosing our storm door and Jason efficiently installed it. Bill, Manager & Crew Chief, at 800NewLook, calmly and competently saw to it that the roofing and siding installations ran smoothly. The roofing crew finished our roof in no time! Bill’s Siding Crew; Andre, Mario, Richard and Robert were very pleasant, efficient and experienced! Mike the "Make Sure Things get where their Supposed to Guy" does a great job helping out wherever needed in the course of the job.The gutters and downspouts were simply and quickly installed in a few hours. Michelle, Office Expert, at 800NewLook, quickly, efficiently and effortlessly completed the roof set up appointments, answered any questions and handled any paperwork we needed processed.
Additional Comments
"I wish All Companies were functioning this Great!" "800NewLook Call them! I think you'll be pleased!"Joyce & Galen ~ Highland, MI