Overall a positive experience. And more importantly I am very satisfied with the product we received (windows) they make the house look better from the outside and feel better on the inside
Everyone was very honest, professional and friendly. The pricing also seemed pretty honest based on estimates we’ve gotten in the past.
Not showing up when promised. Not calling to communicate multiple times. Not when communicating with own crews to coordinate installs. Left scraps and trash in yard more than once. I'm still picking up large bits of metal. Terrible trim job that has to be done 3 times and there's still damaged bits. The leftover supplies are still in my driveway a week later and no mention when it will be picked up.
The salespeople and the actual installers did an excellent job!
Quick service an good communication
Fast installation.
They did a tremendous job. They were polite.
There is no communication with their services. All they want is your money.
I was pleased with how organized they were. Each crew was very courteous and explained what was going on
The installation was very good. The crew was professional. The sales rep made it easy. The follow-up was something I appreciated.
I was very pleased with the work that was done. All the guys were very nice and very polite and professional.
Power never rescheduled the final approval appointment. Additionally, there are a large number of nails that came through the bottom of the soffits on all sides of the house. They look terrible. Would love to send someone some pictures.
It was a good experience.
Love the windows it’s the finishing touches to the drywall repair and having to order some new blinds that no longer fit kept this from being a 5 star review
Service in the beginning was great up until the project date for installation. Installation day took a bit longer than I anticipated and also the crew left a lot of glass behind both in my home and outside my home. Most of which my daughter found and brought to me (safely) to avoid any incidents both inside and outside the home. A screen was left in my daughter room and not installed upon leaving.
They did a good job. They rescheduled three times.
Arrived on time & finished the job in one day. Quality products installed.
They did an excellent job. I am satisfied with them.
The installers were very friendly and knowledgeable. Did a great job with the install and cleaned everything up.
Very clear communication and estimate.
Every step of our window replacement was perfect. Great team!
We like the Pella windows installed . Employee were professional and willing to listen to our concerns.
The door and window products seem to be of good quality and the installation crews did a great job.
Top quality
TBD J7