We received excellent value for the cost, and everyone was really friendly and easy to work with and accommodated our needs.
It is the best quality work I've had in a long time.
I receive lots of compliments from my neighbors how beautiful my house looked now. That says it all about Power Home Remodeling's work!! Great job! Thank you!
Power did a lovely job our home siding, soffits and gutters. The cost is higher than some, but the quality of the product and work is excellent.
While posted reviews for Power Home Remodeling (PHR) may be mixed, my experience was superior with the only delays being due to required state/county and power company inspections and meter installation.
PHR hardware installation personnel were well versed, skilled and prompt. The installation personnel respected my property by keeping the areas being used clean, organized and left no trash behind.
While all processes from installation to completion were impressive, I was most impressed by ALL the customer service representatives in both the main customer service location or the local office. While I used the main service office as my main point of contact they would manage to answer my basic general questions or patch me to my local office for more detailed information. I was impressed by the knowledge, speed and ease of getting to any department such as planning, installation, quality control, scheduling, financing, final turnkey functions and support. I could call One number and 99 % of the time I was connected to the correct department. Again all the department staffing representatives were great, precise, well trained and knowledgeable, not one "Hold while i find someone who can answer that", impressive. Best customer service I have experienced in a very long time and got the impression not one of those representatives have any bad days at work.
Not to be overlooked, I do want to commend Cristian for the extra work and long selling process he went through to convince me on how and why I would benefit by installing solar. Cristian accomplished what several others solar organizations were never able to do because of his knowledge, understanding and personality. While solar is a major expense, PHR and Cristian were able to provide the right solar options, cost and details which allowed me to make what i consider a proper decision to keep my overall power cost down in the long run. Cristian, thank you, you fought a hard long and successful battle against this electro / mechanical service engineer and should be proud you showed me how my roof is able to provide a better return on my investment than any bank. The best to you, keep up the fight and great attitude towards your customers.
Replaced original, builder-grade windows and doors original to house (~25yr) that were leaking air, water, and letting bugs in.
Sales process was lengthy, but very thorough and informative.
Crews were on time and efficient, yet meticulous.
New doors and windows look good. Noticeably quieter and warmer in the house (installed at beginning of winter).
I was really disappointed with the lack of follow-up (no follow up) from the person who sold me the windows. Because of the long conversation we had, the amount of time spent during the sell, I genuinely thought the transaction was more than transactional; I thought there was at least a slither of a relational transaction, that the salesperson genuinely cared about more than a sell. I became suspicious of the price I'd agreed to after receiving a number of calls from persons involved in the process. I've lost track of the number of layers of management that seemed to be involved, but I do recall thinking the number of persons who seemed to be involved in the process (walk-by person (initial contact), salesperson, person who called to let me know another person will call with an installation timeframe, the person who called to provide the installation timeframe, the person who called on the day of installation to let me know that the installers will call, the person who called to let we know another person will come by after the installation to ensure the quality of the installation, and then the so-called quality person was really another salesperson attempting to land a sell for more replacement windows) far exceeded the two men who actually did the work. The process was a lesson learned opportunity for me. I was definitely out of character for me to fall prey to the "but if you sign today" sales pitch but, again the salesperson lulled me into thinking the transaction was more than transactional. Never again. I will give it to the young man, he was really good.
The opportunity to make another sell in the guise of ensuring a quality installation was also very disappointing. Maybe because of my age, I stuck in the time when customer service had some value.
Ona positive note, the installers went about their work professionally, calling to let me know they were enroute, the lead installer introduced himself, and they were careful about laying down floor-covering to ensure dirt was not tracked into my home. The window cleaning could have been better, but I guess because the sun was not shinning at the time of cleaning, they were unaware of the streaks left in the windows. The "quality" guy did a good job in explaining the operation of the windows, and he also provided a possible explanation as to why the siding on my home is buckling. The sun was shining on the side of my neighbor's side-windows, and the reflection generated enough heat such that it was easily felt on our hands. I am not likely to recommend your company for the reasons state. I take full responsibility for not doing my homework before signing a contract. To be fully transparent, I have not compared the cost of the windows with another company. I have enough buyer's remorse.
Knowledgeable and did great work
We needed the work to be done so very convenient and respectful
It was difficult to reach anyone; I was not given a specific contact to call. I had to call the main number in Georgia, and they would transfer me to the local branch. The guy showed up to drop off the supplies when I told them not to because it was going to rain. I didn't want it sitting out over the weekend. The job itself was ok. They are not a full-service roofing company because they don't do anything connected to the roof. Soffit or fascia issues or trim they did not do. Tied into the gutter work, they don't do anything with the soffit and fascia. There were areas that were not replaced because they did not do that work. They overpromise and underdeliver. Their initial inspector missed things. It was baffling. The initial inspector who came out after the salesperson did not note issues we were having with the joists in the attic; the post-work inspector told us it was an issue. Overall, I was displeased with them. The gutter work was supposed to have someone come out and check the work, and one gutter I saw was not draining; it was just holding water.
Their attention to detail under adverse weather conditions did not hamper the completion of the project right on time.
I like Power because of their service and warranty. The people are serious, diligent, friendly, helpful, and quickly answer my questions.
I think they do a pretty good job, especially with always followup. Also, they give you a very good quote as compared to other remodelers that are out there.
They are a really reliable company. I appreciate the quick installation, and they went above and beyond for me.
A Friendly professional company. They were efficient and got The job done and promised.
They were really good.
Everyone did a really good job. I was really impressed with the service that was provided.
The crew that did my siding was phenomenal.
I appreciated how quickly Power was able to come to replace our windows. We got constant communication from them so we always knew what was happening and when. Our installation team did an excellent job. Everything was kept clean and done to the highest level of professionalism.
Please make sure the estimate is a full estimate and you are not left hanging like we were.
The crew did an excellent job installing everything. They are coming back out to do the second half of my home.
All personnel were professional, knowledgeable, and friendly. Work was done and inspected to our satisfaction.
I wouldn't hesitate suggesting to my friends Power Home Remodeling. All my projects have been done above and beyond.
It was high-pressure sales for products that you don't need.
Workers did an excellent job, great at keeping the site as clean as possible during construction.