It was positive. Peter provided significant assistance with the paperwork and the process. The windows are nice.
Their customer service totally sucks. They tell you one thing, and they do something else.
I am not likely to recommend Power Home Remodeling to a friend. The company is extremely pushy; they didn't follow up with any of the promises that they made. Meaning, the quality assurance guy came before the final project was done and never came back. He was the only quality assurance guy that told us he was coming back to ensure the project was done. He said he was going to have a magnet pick up thing and never did that. My dog got a nail stuck in her paw because those nails were never picked up. I'm constantly finding scraps in my yard, from gutter clips to shards of metal from the metal that they trimmed to white little strips of plastic. I had to clean up my entire yard from all of that. They didn't complete the project correctly the first time out; the drip guard was missing on one side of the house on the back. So the gentlemen had to come out to check on the project. I was able to tell him that, but they had to reschedule someone to come out and finish the installation, which took another week and a half. The only way I discovered the drip guard was from going up to the gutters to add a leaf screen which goes over the gutter because Power Home Remodeling said they don't do that. Had I not gone up there, I wouldn't have seen the drip guard missing. The biggest complaint I had was the nails and gutter clips (6-inch (0.15 m) clips that you put in the brackets). In several areas, the gutter clips weren't even screwed into the house, so the gentleman that I pointed out the drip guard to had to tell the team to refasten those. That was shoddy work for $12,000, and I would never suggest it to anyone else.
I really like my new windows and am looking forward to having the rest of the windows installed. Yes, I would recommend Power Home Remodeling.
I liked the way they took the old windows out and installed the new windows—I like the way they did the job.
professional presentation
I really liked the step by step process & the pictures provided for my references of the work completed..
The process was smooth. Their customer service was awesome.
I was very happy with the service, and I liked the quality. They did a really good job, especially with the financing. I was very happy with the way he handled my concerns. He offered me a solution for my finances and I really liked that. It was amazing that I decided to do it. He found a solution to my financial concern, and that is the reason I got the deal.
Very timely and professional got the job done when they said they were going to
Great installation crew...arrived on time & worked well together! Enjoying new windows & doors!
I would recommend them to others if they wanted stuff done, but I don't know anyone who needs anything right now.
We just love working with them.
The job was perfect until the QC person came in and gave us a hard sell for some other improvements. The part that really aggravated me was that the price dropped if we signed that day. I expected after paying $24K for windows we would have received the best price out of the gate.
Installation especially was so fast and professional.
The Power team was very professional and efficient. They got the work done and got it done well.
They were very thero through the whole process. From the sale of the windows to the instalation and even after the inspection.
The window installation went off without any issues. The door install went well - not as well as the windows.
I would recomend it for sure also get other estamates before doing so its great product and service just a bit pricey over all good business to do windows with
They did a terrible job.
Job completed in less than 1day. No complaints with quality
It has been a great experience so far with Power Home Remodeling.
I am not likely to recommend Power Home Remodeling to a friend. I was not satisfied with the installation aspect of it, the professionality nor the product. The windows were a good product, but the service was terrible.
Project wasn’t done correctly. Caused damage to AC that had to be repaired. Awaiting repairs of portion of project that wasn’t done correctly the first time.
They did a great job. They were very courteous and cleaned up well.