They were good at helping with the price to fit in the budget. They explained how the windows would help the energy bill. They did a good job of explaining the process

The sales process was smooth, the project manager came for a site visit to plan and the work finished on schedule. The quality as best I can tell was very good.

Three projects completed with care and professional ism

The contractor boke a drain pipe from the sump pump that drained to the same french drain as the old downspout. They told me about it, took pictures and advised that I would receive a call to arrange for repairs. I did not. Almost a week later, this remains unresolved and I am having to make numerous phone calls and search for someone to repair it. This is very unprofessional and upsetting.

The professionalism of the young man who knocked on my door asking if I was interested in any home projects, the sales consultant who visited my home, the individual who came out to measure and confirm my order to the installers and the the work was 98% top notch. See "Areas for Improvement." And funny that I wasn't even thinking of doing anything to my home this year but the guy was so kind and personable - not forceful or overbearing at all.

They did a wonderful job. They were professional and provided a quality product.

They are phenomenal. They made it an easy process. The warranty is phenomenal. They are responsive, friendly, and genuine.

We had 7 windows replaced, one did not fit at installation time and I was told it would be replaced, after several attempts to get a replacement date it seems that we are now being ghosted. Otherwise happy with the 6 new windows

Good explanations about scope of work. Work crews were timely and efficient.

Your first person, Cesar, said that he would be the one handling everything for me from here on out - and that was not the case. I asked for changes to several aspects after his visit, non were honored. The workers that installed the roof were exceptional, but they were working in the rain - and the materials were dropped off a day or two before and again... rain. So, safety purposes it was not a real, respectable action to force working in the rain. What if someone fell off my roof? What insurance would have handled that? Who is around to watch out for the best interest of the workers? Also - a major fault was when I asked for 2 doors. Only one was measured and then was told to me that the secondary person to come out would be helping measure and plan out the extra second door on the side of the house. The secondary person who came to 'finalize the front door' did not help measure or assist with the side door and I am still left without a side door. I was told many times while asking for help getting a quote/install for the side door to 'just ask for next time' 'that is a separate quote' 'you can just call back and make another appointment and have a project for that side door'. None of these experiences are copacetic to truth, honesty and transparency. This was a large business with many moving parts. I understand the cause and need for employment and jobs, but I was not happy with the service provided when handling these issues. I was very adamant to speak with Cesar regarding the safety of the workers and I was able to speak with him, but all other experiences were based on customer satisfaction and the continued help with getting everything installed and managed properly. But that did not happen, I am going to be forced to accept not having the second door, and you also have to understand I have 3 more properties that I was in the process of renewing/remodeling and none of the properties will be handled by Power Home Remodeling due to this oversight. Customer satisfaction... lacking. Too many Indians and not enough chiefs - what an interesting turn of events for this situation.

The installers, Marvelous team, did an excellent job.

Everything was smooth, beginning to end. Everyone we dealt with was professional. Super easy process overall!

I usually don’t get free quotes but for some reason I did and am glad. The product (siding and gutters) seems to be of high quality … a step up from what I had. Damage was noticed during the quote process and was included. There were no surprises during installation. The crew was respectful of my property and the end result is good. Replacing siding and gutters is not cheap however seems to be a good investment and value.

Knowledge, information, explanation, courteous, on time and friendliness of all employees. Windows are beautiful and I can already see the benefits of them.

Price, product and installation were very good. Follow up to a defective sash is lagging.

Quality of products, warranty, and post-sales support is excellent

Simple process, good communication, through explanation of the system

The workers were very friendly and efficient although there was a bit of a language barrier and it seemed they couldn’t understand me well. The instal was mostly satisfactory with a few small issues with the end caps on the gutters being installed lazily and the color being scratched off to show metal. A hole was also cut to be a little larger into my deck for the downspout spout and it was a very rough cut. Cleaned everything up pretty well aside from leaving a cut out piece of sharp metal on my deck

Did not complete my gutter install properly.

Salesmen were knowledgeable and their presentation of the product was what 'sealed the deal'.

Just a little communication error. Said they weren't starting till Monday but crew showed up Saturday and could do anyway dumpster hadn't been emptied from roof.

Estoy fascinada con el cambio. La calefacción la tenemos que mantener baja, así que ya estamos viendo cómo se economiza dinero en luz.

I was very pleased with what was done, they were very professional and they cleaned the areas very well. Can in the house introduces themselves, had a little conversation about what there going to do and went straight to work. Great job!

The installers were efficient and work was good. The door installation was done by Carlos with great precision.

All people I came in contact from sales to install personal were knowledgeable regarding their product. Plus the color selections have increased over the years.

I am likely to recommend Power Home Remodeling to a friend because they do excellent work.

Prompt. Professional.Personable. Reliable.

A smooth process.

Would not recommend because of the sales/office/warranty follow through. Actual installation crew was just fine.

They were quick, fast, clean, and laid back, easy going people.

Great Job Staff Very courteous and respectful

My experience with the company, from sales to installers, was nothing but first-class.

I encountered issues with the quality of the windows, communication, installation, installers, and just all around a lot of issues with my entire experience. They say the quality is supposed to be great. The time it took to complete my installation and the amount of times they had to come back to finish install was unacceptable.

Everyone was professional, transparent, and easy to work with from start to finish. The Power Home Remodeling app was also great for keeping me updated and making the process stress-free. I’m very happy with the results and will definitely contact them again. Thanks for the excellent work!

I have already recommended them to a friend.

All personnel involved were courteous and knowledgeable.

Left behind a sign and some wooden shavings and didn't ask if there was anything else that was an issue that needed to be resolved.

Explained everything, came on time. Left my driveway and yard the way the found it

Initially, we signed up to do four windows and a door. When they sent the person out to measure, even though they had already measured the first time, they send a second person to check measurements. We were told that one window was too small, and they would not be able to replace that one. We have already discussed not doing the door right now, just do the windows. After hearing that, it was kind of disappointing. We said it was fine, and would just deal with it. We got the windows done, and after they were done, the quality assurance person came out. This person is not just quality assurance, he is an up seller as well. I told him about the window and that we were disappointed to not get the window done. He ends up measuring it and tells us that they have a certain person on the team that they trust to cut into the dry wall and replace the window. He said if they did the window, we would have to do the door as well because they don't just come out for one window. It was upsetting that they could have done the window after all, so why not send someone out to remeasure and see if you have the person that can do it and include that window the first time. It was like it was set up, and they wanted to talk us back into the door, so they left the window out since they knew we wanted that, and they had an opportunity. He told us we can do the window, but you have to do the door as well. Then, we noticed when the quality assurance person came out, we told him, he there is this part of the window that they did not put the caulking in one area. He tells us, ok, he will have him come back out today or tomorrow to do that for us. After the whole conversation, we said we were not going to do the door and since you can't do the window on its own, we do not need anything else. We never saw the guy that was supposed to come out and fix the caulking. I was going to go on social media as I have a lot of reviews on Google and blast the company. I was kind of thinking I would wait to call someone and see if they will resolve it since I am also a business owner. I wanted to give them the opportunity to fix things. I have been so busy that I have not had the opportunity to call in.

The gentlemen who came out to take out thr old and install the new windows were very efficient. The windows look great.

From start to finish, they were all good. We will see if any troubles come up, and see how the warranty goes.

Very professional, easy to deal with and every job has been well done.

The workmanship, which I watched them the entire time, they were extremely maticulous with leveling everything. The only thing I would say is that their price is high compared to a lot of other contractors. However, the worker that did the work, did an excellent job.

Everything, honestly, the whole experience went very smooth. From meeting Alex, the salesman, to the installation team. Everything was flawless and is absolutely beautiful. I have no complaints.

It was done fast. I am still experiencing the quality of the work. I haven't gone through a good winter yet to see the difference. I got it done because I know it's been over 20 years. I am still trying to figure out how they will do in the winter. It was done quick and they cleaned up good. I was satisfied in that sense. My energy bill will let me know how good they are. They look good.

I was very impressed with the guys that came out here to put the window in. Lewis an his 2 guys where very professional. Did an excellent job. I really can’t say enough about them. Very friendly went about a beyond what they had to do. Thank you so much. We love the windows changed the hole look of our house.

Quality work, Great communication skills and arrived on time!

Beautiful outcome!

So far Power Home Remodeling is doing excellent work. I have had so many things done with them.

Very professional and pride in their work