I am completely satisfied to date! The install went well, the product looks and is functioning beautifully! Certainly added value to my home.
Power Home Remodeling is very responsible. They provide good service to their clients.
They were very efficient and completed the job sooner than I thought they would. I'm pleased with the work.
The windows were not correctly measured, and they were one inch shorter than they should be in length. I told them they were not measured correctly, and they refuse to do anything about it. They are shorter than what they are supposed to be, but they made them fit into the area.
The customer service was incredible throughout the process. They were very personable. I have severe anxiety, so it's hard to make me comfortable with strangers.
Power Home Remodeling offers professional services and is time efficient.
Very professional, timely, and got done on schedule.
Power Home Remodeling is focused on customer satisfaction.
They exceeded my expectations. They fully delivered on what they said they would. Initially, at the end of the install, I had concerns about parts of the deal. Gentlemen from the warranty department walked me through and explained things. I was ready to argue about things being wrong. He explained things well, and I was assured that if anything was wrong, they would fix it promptly. It has been a very positive experience.
They were fast, courteous, and really nice.
They were extremely organized, timely, and well-structured. They took care of everything. I highly recommend them.
The whole process was incredibly seamless and easy to use.
I have already recommended Power Home Remodeling to others.
We had one issue, and Power Home Remodeling resolved it quickly. I would recommend them.
They have excellent quality products and installations.
The workers were fine, but I don't think the person who did the assessment was right. It cost me more each month than I had planned for, so I had to end up paying that. My window, which they came to fix before, had mold on the window crack. I had to wait for someone to come two months later with mold on the window. I just need to pay off the bills for them now.
They did a poor job cleaning up and letting me know they were coming. They stayed until after 9 p.m. We couldn't cook in the kitchen; we had to go out and spend. They were supposed to send someone the next night because we called and complained about it. They lived in Monroe, and they never stopped. They finally picked up the sign but never talked to us and left. There was a broken porch, and inside the porch, I have a wrap-around porch. They did five windows on the porch; it was a mess. My granddaughter cleaned it, and all of my grandchildren were here.
The crews did excellent work and were timely. Everything was delivered as promised.
What they did was fantastic! I had needed a roof for 38 years. I have a Cape Cod with a steep roof. They did a great job.
I had a problem with the installers.
Everything they have ever said to me, they did. I cannot complain about any of the work they did. I have used Power Home Remodeling three different times.
Salesman and customer service reps never get back to us. Never talk to the same person twice. Terrible customer service.
I will not recommend Power to anyone because of our experience with them.
The quality of material,and every one was professional.
They have a quality robust product and installation crew.
If every person I came in contact with was as enthusiastic and hard working like the sales man, I would give this the full 5 stars. But once it came to the install crew, I realized this was not going to be everything it was cracked up to be. The install crew came and immediately started working- awesome. There was a language barrier, which we can all work around, except the workers would not use google translate-that was already pulled up on my phone - to communicate with me. He would only shake his head yes or no. Which is frustrating when I am asking questions that needed responses. They crew ended up leaving and I had to call the Power Home Remodel phone number to talk to someone about different questions. Like, why was there window glue smeared on my windows and not cleaned off, screens not being put in properly, debris left behind in the yard and windows not shutting as smoothly as demonstrated. He sent the crew back out at that point to fix the wrongs and you could tell, by their body language, how inconvenient it was.
Without hesitation.
They never finished the job.
I would recommend Power to my friends and family.
Have already recommended them to others. also had windows installed last year.
They did a very good job.
Quick installation and cleaned up after themselves.
Did a pretty good job installing ~22 windows on time. Price for quality seems fair. Vinyl strip on sliding kitchen window not properly applied (is bulging/peeling). Biggest reasons not to recommend power are 1) seem more interested in selling than actual work product (borderline harassing in contacting to confirm appointments, but installation team didn't call before arriving for early morning install), and 2) install team didn't clean up after themselves - hardware (screws, brackets, etc.) left strewn about the property. Also, roofing salesman indicated about a week ago that at least one manager would be in contact regarding above complaints, but crickets so far.
My husband and I didn't have such a great experience with the company, but at the same time, we did. It's really hard to say because we have some negative feelings about how our situation was handled, but the window is great, and the workers who put the window in were also great. We really liked them, they were respectful of our home and property.
Very good experience, from initial appointment, to pre-sale, installers & quality inspector were all very knowledgable and professional.
The work that was done on my house made it become a home looks good as people come by and admire my windows and my beautiful front door.
The work done to install the windows, and the quality of the windows installed was excellent.
The product seems good and the work crew was competent.
Power home remodeling was very professional and executed the work in a timely manner. Our windows look great
yes i was my never told my storm doors would be taken out ive had storm doors my whole life i wish i was told. now i have to find someone to do this.
I was going to recommend to a family member who wants to replace their roof, but I am so disappointed with the lack of communication, that they will be going elsewhere.
The quality of the work (both roof/ceiling insulation and gutter replacement) was fine. I would not do a gutter install during the winter ever again, and Power should not have proceeded to do the installation after a snowfall. It created a hell of a mess, which was not cleaned up by the crew. So, while I would recommend the work of Power, I would recommend that any friend choose the installation time rather than Power.
The windows are good, the people are nice and they did pretty much what they said they would do. I would use them again but I now know that I will have to inspect and follow up myself.
The workers on my project were great.The managers on the other hand were very condcending they told you what you wanted to hear and then forgot about you.
The quality of the product and workmanship is fantastic!
The work was done well but the sales process is always excessively long and at times with most sales can be high pressure. Also, while these projects are large in nature it is a significant cost and the sales process does not allow for customer due diligence.
Yes, if they get a competent crew. One worker who is incompetent and the whole job suffers.
Did a great job
While everyone I encountered on the team was friendly, kind, and engaging, the quality of the installation was subpar (gaps under both doors, debris was left in my yard, a dented window has yet to be replaced, no change in hearing bill). Unfortunately, I just don't see the value in the product or installation service. I'm only hoping that now that they have cut pieces away from my home they are still able to find a way to somehow fill the gap under the door (either by resizing and reinstalling one that is an appropriate size, or finding a sustainable filler of some sort). This was not what I was expecting when I signed the contract.
Power Home Remodeling installed perfect windows.