Had an issue with cost when a window was not included when cost of installation was given. I signed a contract and was told it would be more since the cost of one window was not included when price was quoted.

They are trying to make things right with me right now. They will fix what they messed up.

The windows were as promised and Gab and crew were very accommodating, clean and did a great job ,

Initial pricing offers and initial estimate hard sale can be overbearing and a put off as well as follow ups

I've had a number of projects done by Power and have been pleased with the results.

Everyone was very polite and easy to communicate with

The process was easy and I'm glad I made the decision. They pointed out how unsafe my windows were on my recently purchased home. The windows didn't lock and anyone could've broken in. I had no idea!

Aaron Meyers was our inspector and this young man is very knowledgeable and compassionate. He knows this business well and understands the hardship of a homeowner raising a family. He helped us understand all aspects of why our roof was in need of desperate repair. He explained every photo he took. He gave my husband and I a moment to talk it over. He helped with the financing application and had an answer right away. I can and will say this young man is an extreme asset to Power and he prides himself in helping homeowners. 10 out of 10 experience and I will always recommend power to family and friends!

The supervisor in charge of siding and gutters was very nice. They were very professional, it was just they couldn't do anything about it. I was supposed to get a refund on some materials left over, but that didn't happen. It hasn't happened yet, and I don't think it will.

The caulking was less than desirable. The quality assurance person seemed to agree with me. They are about as professional as you can get with the construction industry. The people were kind and professional.

The salesman, Alex was very friendly and knowledgeable.

Jason was helpful in picking the front door when he did the final measurement.

The installing crew were hard workers.

Ian was helpful in arranging for a worker to come out and finalize door adjustment and installing a new handle on door wall.

The young man that installed new door handle and adjusted door was very capable and did a good job. I forgot his name.

Very professional

At beginning confusion over where the payments should go to. Ridiculous late fee because of that and affecting my fico score.

Permit requirements have not been completed. The City has issued me a violation & is threatening to take to court as Power has not finished the paperwork. This is a nightmare

Professional and customer service oriented staff that pays attention to detail and follow up!

I hand over 40k in windows installed 6 weeks ago and now the window facing the street in my bedroom won’t open and I’m told no one can fix it until December 16th, but I’ll wager that in the meantime you want your payment on time every month.

Timely and professional service

I had an excellent experience with them, except for the last final inspection guy.

The initial experience with the sales rep and roofing team was great, but the quality assurance manager tried to pressure us to add $14,000 to our project. We feel that our experience for the remainder of our project went bad after we said no to additional work. Communication from the company decreased during our gutter project; first, a crew came out, tore down our gutters, then left without putting any up. Then our project was delayed about 2 weeks without a clear explanation of why. The gutter crew also left a significant amount of debris behind, including our two awnings which we were told would be hauled away.

Very professional. Job was done well and on time. Good communication.

Went smoothly

Everyone you deal with is very courteous and helpful. They have done all my windows in my home. The quality of the windows is great . I would recommend them to anyone interested.

Didn’t finish the job on schedule as promised. Needed to wait on shutters.

The work was completed as described. The crews were mindful of our property and cleaned up as well as could be expected. After the roofing was completed two areas of damage were noticed, and the team owned the situation and worked to correct quickly.

I never had any paper copies of anything, and I don't do well with electronics. They told me I could get paper copies, but they wanted me to go to their website for those. They were able to send it to my daughter, and she printed it out for me, but it was frustrating for me.

Quality windows, professional installation, thoroughness, and cleanliness,

Communication at every level.

Everyone was very respectful of me & my property. The inspection guy went above & beyond to work with me. Very friendly & quick too.

I NEVER recommend

Team was very professional, cleaned up well when done.

Very detailed about product

I have already recommended them.

I would recommend Power

High Quality products at a fair price, and everyone is polite and knowledgeable.

Follow through with what you promised.

Very professional and to the point.

Great crew!

Put blinds back up after taking them down

I liked that they were very professional and cleaned up after themselves, so I didn’t have to sweep up or pick up any trash.

Arrived on time. Worked in a clean manner and cleanup left no trace of of debris

My house stays much cooler when it is hot thanks to the new windows.

They were really thorough and professional. They did excellent work.

We liked the app for Power as it was easy to find out when the workers were coming and approximately how long each job was going to take.

I had a little bit of an issue with how they did certain things. They came to do the job and were excellent. They sent another guy out to try and get more money. It was like a high pressured sale. I don't need that at my home. I would've had the whole house done if that's what I wanted. I did what I could afford. It was almost an issue where I told them to leave. Money is not as frequent these days. He wanted me to spend another $12,000.00. I would've already had it done if I had the money. It was getting annoying. That was my only issue. The people that did the job were excellent, very informative, and very good people to work with.

I don't know who little guys movers are.

Well..: I have a 2nd install scheduled for 10/11. I have the opportunity to avoid financing if I simply postpone the install for 2weeks. It saves me about $1200. Not a big deal to a large company….but it’s a lot for my budget. When I called the representative was very polite but indicated they would not change my install date. I think they could be more flexible. I was only asking for a 2week extension.

Power Home Remodeling was very professional.

Their service was fantastic from beginning to end, from the initial contact to the follow-up, and the installers in between did a great job.

Everyone was friendly, very professional, and very understanding of my situation. It went well all around.

They did a fine job, and I am happy with what they did.