Potter Construction is a full-service remodeling company serving the greater Seattle area since 1979. We specialize in design, permits, and construction for remodeling existing homes including kitchens, bathrooms, and basements. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (63)
Kitchen remodel (53)
Whole house remodel (36)
Design build remodel (15)
Basement remodel (6)
Retaining wall (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Potter Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Potter Construction in Seattle, WA; Bellevue, WA; Burien, WA; Mercer Island, WA; Kirkland, WA; Normandy Park, WA; Fall City, WA; Federal Way, WA; Shoreline, WA; Renton, WA; and 7 other cities in Washington and New York.
In this report, Potter Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2007. In that time, 184 out of 252 customers (73%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2016.
Potter Construction surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Potter Construction customer, if your project doesn't match the above exceptions, and if Potter Construction completed work for you after April of 2007 but you haven't yet received a survey, please let us know.
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