Potter Construction is a full-service remodeling company serving the greater Seattle area since 1979. We specialize in design, permits, and construction for remodeling existing homes including kitchens, bathrooms, and basements. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (57)
Kitchen remodel (49)
Whole house remodel (34)
Design build remodel (15)
Basement remodel (6)
Master bathroom (1)
Retaining wall (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
Potter Construction was really good at every aspect of the project. It was a really great experience working with them,.
Great company, good people to work with. They responded to our ideas and Jeff, the lead carpenter, often went above and beyond to make sure the job was completed to the best of his ability.
I feel absolutely confident that:a. I will love our remodel when it is completeb. we will make reasoned decisions within our budgetc. we can trust Potter Construction
We recently used Potter Construction for a major home remodel. They were an amazing company to work with. Gary Potter has the talent and ability to hire only the best people from top to bottom. He listened to what we wanted to do and executed everything to the highest standards. He and his people were...
It was a pleasure to work with Potter Construction company, it was a good experience for us, we feel very happy about our choice in selecting them.
Potter Construction is very experienced at knowing what should be done and how it should be accomplished. Good at playing "devils advocate", if you want them to, in terms of what actions are best for your situations. After all ....... they are the pros with the experience.
Potter Construction makes the difficult, easy; the impossible takes a wee bit longer. Having spent the last 20 years working with dozens of contractors, big and small, in the Northwest, Potter is the finest remodel contractor I have eincountered. And it starts with Gary Potter. Organized, thoughtful,...
They have been great to work with from the beginning through to the implementation. They have worked around the needs of our family and communication has been great the whole time through.
I appreciate the attention to detail that Potter Construction provides. We have had weekly meetings that keep everyone on the same page. The process has been clearly communicated with no surprises from pre-construction planning to the construction process.
We had 4 windows replaced in a family room, and it was a fantastic experience. They spent a good amount of time measuring and fully examining the existing windows, and it really paid off. There was one day of prep once the replacement windows arrived, and then they did all the windows, including priming...
As a GuildQuality Guildmember, Potter Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Potter Construction in Seattle, WA; Bellevue, WA; Burien, WA; Mercer Island, WA; Kirkland, WA; Normandy Park, WA; Fall City, WA; Federal Way, WA; Shoreline, WA; Renton, WA; and 7 other cities in Washington and New York.
In this report, Potter Construction has published a summary of the customer feedback they've received since they joined GuildQuality in April 2007. In that time, 181 out of 245 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2016.
Potter Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Potter Construction customer, and if Potter Construction completed work for you after April of 2007 but you haven't yet received a survey, please let us know.
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