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Pool Environments

65 ratings
1006 20th St., Plano, TX 75074(972) 985-1576
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About this company

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Pool Environments

The name Pool Environments has become synonymous with unparalleled quality in the Dallas swimming pool market. Pool Environments is a design/build firm based in Plano, Texas, specializing in creative and unique waterscapes for clients with discriminating taste. Our projects include new swimming pool construction, swimming pool remodeling, outdoor rooms, outdoor kitchens, water features, koi ponds, and creeks, for both residential and commercial projects.Since our beginning, in 1990, Pool Environments has catered to the client who recognizes the value in creative design, quality craftsmanship, and a long history of top-quality client services. Every project we build is supervised by the owners of the company, and is held to the strictest standard of excellence throughout each phase of construction. The evidence of this is witnessed to, not only through the remarkable, quality projects that can be viewed on the online portfolio, but also through the extensive client testimonials. High standards have awarded them numerous awards. Along with features on HGTV’s website, PE ‘s projects have been published in several magazines including; Landscape Architect & Specifier News, Pool & Spa Outdoor, Southern Living, Landscape Architecture Magazine, Architectural Digest , and Sports Illustrated. More

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2018
Feedback Milestone
6-Year Anniversary
2019 - See more

Types of work

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Swimming pool (273)

Pool remodel (252)

Spa (252)

Projects

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Photos

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Frisco, TX on Nov 20, 2018
Many thanks to the whole team at PE! It was a pretty intense project because of the terrain that PE had to deal with. The weather was also not our friend, as the rain was a real pain, causing multiple delays. But the team at PE hung in there and worked to finish the job in the right way. The execution...
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Comment on "Recognize Excellence"

Frisco, TX on Nov 20, 2018
I felt that Dale, Chris and Jake all did a great job getting a beautiful pool built for my family. The office staff were very helpful and so nice to work with as well!
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Comment on "Area Of Satisfaction"

Frisco, TX on Nov 20, 2018
We had a pretty complicated project, as we had multiple elevation changes to deal with. I thought that PE did a great job on the design process. The design and execution of the multiple retaining walls necessary to handle the elevation changes was terrific. It flows beautifully, is extremely functional...
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Comment on "Recognize Excellence"

Dallas, TX on Sep 24, 2018
I would like to recognize Jeremy for his exceptional service. He did a great job. Considering that he was the sales guy, he really knew what he was doing, was very knowledgeable, and was really well informed.
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Comment on "Area Of Satisfaction"

Dallas, TX on Sep 24, 2018
I was most satisfied because I felt like they did their best to keep us informed about what was happening, and when. They were responsive if there were any changes.
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Pool Environments

Review by

I was happy, but we would have been even happier with them if we wouldn't have been in competition with other people who were trying to get their pools done also. It would be better to build your pool when no one else is building pools. It just seemed like they were building a lot of pools at one time,...
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    • Comment on "Recognize Excellence"

    Dallas, TX on Sep 23, 2018
    Jeremy and Jake were excellent and always got the job done!
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    Comment on "Area Of Satisfaction"

    Dallas, TX on Sep 23, 2018
    Quality and experience of the crews, timely completion and overall appearance of the pool at completion.
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    Comment on "Recognize Excellence"

    University Park, TX on Jun 28, 2018
    I would like to recognize Jake and Jeremy. They did it relatively quickly and they do a good job.
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    Comment on "Area Of Satisfaction"

    University Park, TX on Jun 28, 2018
    I was most satisfied with the craftsmanship of the pool. It looks really good and well built. And they kept the backyard very clean.
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    Affiliations

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    • GuildQuality
    • Angie's List - 2011 Super Service Award
    • Angie's List - 2010 Super Service Award
    • Angie's List - 2012 Super Service Award
    • Angie's List - 2013 Super Service Award

    More about Pool Environments

    As a GuildQuality Guildmember, Pool Environments relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Pool Environments in Dallas, TX; University Park, TX; Highland Park, TX; Plano, TX; Frisco, TX; Mckinney, TX; Coppell, TX; Fort Worth, TX; Southlake, TX; Colleyville, TX; and 18 other cities in Texas.

    In this report, Pool Environments has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 162 out of 335 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2018.

    Pool Environments surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Pool Environments customer, and if Pool Environments completed work for you after March of 2013 but you haven't yet received a survey, please let us know.

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