Thank you for considering Olson & Jones Construction, Inc. for your residential construction needs. We have been delighted to help people in the Portland metropolitan area with their home remodeling and custom new home construction since 1982. Our desire to serve and care for our clients drives us to consistently strive for improvement. We are honored to earn our clients' trust whether we are completing their home improvement needs or building their dream homes. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Olson & Jones Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Olson & Jones Construction, Inc. in Portland, OR; Lake Oswego, OR; Wilsonville, OR; West Linn, OR; Tualatin, OR; Sherwood, OR; Gresham, OR; Tigard, OR; Troutdale, OR; Milwaukie, OR; and 3 other cities in Oregon.
In this report, Olson & Jones Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in April 2009. In that time, 100 out of 145 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2014.
Olson & Jones Construction, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Olson & Jones Construction, Inc. customer, and if Olson & Jones Construction, Inc. completed work for you after April of 2009 but you haven't yet received a survey, please let us know.
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