Print Share Add feedback

About this company

View all

Jones & Associates

At Jones & Associates our mission is to make your home improvement experience as engaging, enjoyable and stress-free as possible. Our desire for you to know all your options and our ability to see your project through to a timely completion sets us apart fom the competition. From the very first phone call until final clean up, we put your mind at ease. That’s not just hype, we have an easily verifiable reputation of providing that type service for over 26 years. More

GuildQuality Member
Since 2014
GuildQuality Master Award Winner
Guildmaster Award Winner
2015, 2018
Feedback Milestone
20 Consecutive Great Reviews
2018 - See more

Windows & doors (1387)

Siding (903)

Roof (588)

Garage floor coating (158)


View all
All project locations are approximate


View all
Showing 1-14 of 14

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
  • GuildQuality

More about Jones & Associates

As a GuildQuality Guildmember, Jones & Associates relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Jones & Associates in Lubbock, TX; Odessa, TX; Midland, TX; Levelland, TX; Big Spring, TX; Plainview, TX; Lamesa, TX; Post, TX; Muleshoe, TX; Snyder, TX; and 149 other cities in Texas, Tennessee and Utah.

In this report, Jones & Associates has published a summary of the customer feedback they've received since they joined GuildQuality in October 2014. In that time, 1,585 out of 2,486 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.

Jones & Associates surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Jones & Associates customer, and if Jones & Associates completed work for you after October of 2014 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.