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Epcon Communities Franchises

500 Stonehenge Pkwy, Dublin, OH 43017(614) 761-1010
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About this company

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Epcon Communities Franchises

GuildQuality Member
Guildmember
Since 2007
Feedback Milestone
3-Year Anniversary
2017 - See more

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

McDonald, PA on Nov 04, 2018
Doug Kaine has been a great help. He has thoroughly explained all phases of the build and answered all of our questions. Doug has also addressed all concerns (few) post closing.
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Comment

Greenfield, WI on Nov 03, 2018
I felt this was the right community from the moment I first visited. Michelle showed me a couple of units under construction and I was sold. The quality is first rate. Chris makes sure that everything is done right as if he were going to live in it. Nadine made it easy with getting quotes for non-standard...
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Comment on "Problem Resolution"

Washington, PA on Oct 18, 2018
When I had any questions or concerns, I just had to call and set up an appointment to speak with the project manager, Mark. He always listened to my concerns and got back to me right away with the answer.
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Comment on "Sales Community Presentation"

Erie, PA on Oct 04, 2018
Linda went out of her way to meet with us especially since we currently live out of town. She always responded to our emails and phone calls in a timely manner.
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Comment on "Designer At Design Gallery"

Mansfield, TX on Sep 14, 2018
She was amazing. She was EXTREMELY helpful, and she came up with new and great ideas with me.
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Comment on "Influence"

Mansfield, TX on Sep 08, 2018
The whole package was great and this did help influence my decision to purchase in Ladera Mansfield.
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Comment on "Influence"

Mansfield, TX on Sep 06, 2018
55+ community, price, floorplan, location
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Comment

Mansfield, TX on Sep 06, 2018
Love, live my home.
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Comment

Plain City, OH on Sep 06, 2018
We are very happy here and so glad we made the move.
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Comment on "Communication"

Washington, PA on Sep 05, 2018
The staff has been good about keeping me informed of paint and flooring changes. Shelley and Linda provided me with a picture of the choices for flooring when a change necessitated my having to select a different material. I appreciated not having to drive to Windsor Woods to make a single change.
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Affiliations

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  • GuildQuality

More about Epcon Communities Franchises

As a GuildQuality Guildmember, Epcon Communities Franchises relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Epcon Communities Franchises has published a summary of the customer feedback they've received in the past 12 months. In that time, 506 out of 699 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.

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