Review by Dave P.
London, ON, on Nov 15, 2021
Everything went wrong and it took them a year to fix it. Terrible customer service. Things only started to happen after I informed them I would make a formal complaint to the BBB. They eventually started the job over and actually successfully installed my new doors. One of the worst company for customer...
Review by Zahir H.
London, ON, on Jun 11, 2020
The father and son team of Pierre and Patrick performed the installation like a well oiled machine. Very professional.Luc was very easy to deal with and was knowledgeable about his product.
Review by Sue V.
Kitchener, ON, on Apr 15, 2020
They were not pushy. They were really informative in laying out a quote for me. I was all around pleased.
Review by Doug D.
London, ON, on Apr 03, 2020
This is our third experience using Douglas Doors & Windows, and we have been extremely satisfied each time. The quality of the sales team, the product, the installation & any follow-up services have been outstanding. We would highly recommend using their services for any door & window requirements.
Review by Wayne B.
London, ON, on Mar 27, 2020
They did a good job and were professional.
Review by Cathy F.
london, ON, on Mar 26, 2020
I was very impressed and very pleased with the whole experience.
Review by David H.
St Thomas, ON, on Mar 25, 2020
The reason why I gave 5 stars is because of everything. The sales rep told me what was goi g o. And when to expect
Review by Christine C.
London, ON, on Mar 25, 2020
Our experience with Douglas Window and Door was seamless. They are exceptionally professional from the sales department, office staff and installation crew. All schedules were adhered to and the job site was left clean. We appreciated the NO PRESSURE sales approach and the fact that they did not disparage...
Comment
Chatham, ON on
Apr 13, 2018
Would highly recommend Douglas Windows&Doors Inc. for their experience, product and pricing.
Review by B.C.M.
Chatham, ON, on Apr 13, 2018
Would highly recommend. I will again call apon Douglas Windows&Doors to finish the remaining windows.
Comment on "Area For Improvement"
Chatham, ON on
Apr 13, 2018
Really good company to deal with. Product effective and efficient.
Comment on "Recognize Excellence"
Chatham, ON on
Apr 13, 2018
Right from my sales rep to the workers and owner. Well done, thank you for your knowledge and experience and dealing with all question and resolving issues.
Review by Janssen B.
Ingersoll, ON, on Apr 03, 2018
Excellent service
Review by Wayne L.
London, ON, on Mar 30, 2018
These folks were fast and professional. They solved a design problem by working creatively with me and I ended up with a beautiful product.
Review by Riopelle M.
London, ON, on Mar 30, 2018
We were extremely satisfied with Douglas Window and Doors. This is a company that delivers on everything, from the first meeting to the final installation and follow-up. With regards to the service, it started with a sales person coming to our home. No hard sell, just a person who believed in the...
Review by Qiang W.
London, ON, on Mar 17, 2017
We are very satisfied with the service. The guys who came were quick and professional. The lady who came to our house the first time was very nice and professional. The project manager was good too.
Comment on "Area Of Satisfaction"
London, ON on
Mar 13, 2017
It's not the first time I have used them, so it felt like old friends. It was great to deal with them!
Comment on "Area Of Satisfaction"
Ingersoll, ON on
Mar 10, 2017
I was most satisfied in terms of the aesthetic that everything resulted in.
Comment
Ingersoll, ON on
Mar 10, 2017
It was a very very positive experience on all levels. We enjoyed it, and it wasn't inconvenient. It is a good product, we worked with good people, and they had a lot of pride in what they were doing. They were also extremely tidy, and very aware of anything that could help us.
Review by Kathleen M.
Ingersoll, ON, on Mar 10, 2017
We were exceptionally pleased with the workmanship, product and service.