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Douglas Window & Doors Inc.

63 ratings
515 Hamilton Rd, London, ON N5Z 1S3(519) 850-9170
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About this company

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Douglas Window & Doors Inc.

At Douglas, our mission is to provide premium renovation solutions with outstanding products and professional workmanship combined with remarkable service with a focus on quality, value, honesty and integrity. More

Types of work

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Doors (131)

Window & door replacement (131)

Windows (131)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Everything went wrong and it took them a year to fix it. Terrible customer service. Things only started to happen after I informed them I would make a formal complaint to the BBB. They eventually started the job over and actually successfully installed my new doors. One of the worst company for customer...
The father and son team of Pierre and Patrick performed the installation like a well oiled machine. Very professional.Luc was very easy to deal with and was knowledgeable about his product.
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They were not pushy. They were really informative in laying out a quote for me. I was all around pleased.
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This is our third experience using Douglas Doors & Windows, and we have been extremely satisfied each time. The quality of the sales team, the product, the installation & any follow-up services have been outstanding. We would highly recommend using their services for any door & window requirements.
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They did a good job and were professional.
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I was very impressed and very pleased with the whole experience.
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The reason why I gave 5 stars is because of everything. The sales rep told me what was goi g o. And when to expect
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Our experience with Douglas Window and Door was seamless. They are exceptionally professional from the sales department, office staff and installation crew. All schedules were adhered to and the job site was left clean. We appreciated the NO PRESSURE sales approach and the fact that they did not disparage...
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Comment on "Recognize Excellence"

Chatham, ON on Apr 13, 2018
Right from my sales rep to the workers and owner. Well done, thank you for your knowledge and experience and dealing with all question and resolving issues.
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Comment

Chatham, ON on Apr 13, 2018
Would highly recommend Douglas Windows&Doors Inc. for their experience, product and pricing.
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Affiliations

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  • GuildQuality

More about Douglas Window & Doors Inc.

As a GuildQuality Guildmember, Douglas Window & Doors Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Douglas Window & Doors Inc. in London, ON; Chatham, ON; Dorchester, ON; Ingersoll, ON; Thorndale, ON; Ailsa Craig, ON; Mt Brydges, ON; Kitchener, ON; St. Marys, ON; Embro, ON; and 12 other cities in Ontario.

Douglas Window & Doors Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Douglas Window & Doors Inc. customer, and if Douglas Window & Doors Inc. completed work for you after February of 2017 but you haven't yet received a survey, please let us know.

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