At Douglas, our mission is to provide premium renovation solutions with outstanding products and professional workmanship combined with remarkable service with a focus on quality, value, honesty and integrity. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Entry doors (100)
Replacement windows (100)
Windows & doors (100)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Douglas Window & Doors Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Douglas Window & Doors Inc. in London, ON; Chatham, ON; Dorchester, ON; Ingersoll, ON; Thamesford, ON; Port Lambton, ON; Ailsa Craig, ON; Belmont, ON; Plattsville, ON; Kitchener, ON; and 8 other cities in Ontario.
In this report, Douglas Window & Doors Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in February 2017. In that time, 57 out of 100 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Douglas Window & Doors Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Douglas Window & Doors Inc. customer, and if Douglas Window & Doors Inc. completed work for you after February of 2017 but you haven't yet received a survey, please let us know.
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