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Trails at Blackhawk

37 ratings
2088 Old Taylor Road, Oxford, MS 38655(662) 513-4194
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About this company

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Trails at Blackhawk

GuildQuality Member
Guildmember
Since 2019
GuildQuality Master Award Winner
Guildmaster Award Winner
2022
Feedback Milestone
10 Consecutive Great Reviews
2021 - See more

Crew

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Cathy Guarr

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Tania Hatfield

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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The staff at Trails at Blackhawk communicates with us effectively. Great team to work Sales, coordinators and construction managers. Colton Green and Elaziel are professional sales persons that we met. Emily Lancaster who never miss bi-weekly update :). Bailey and Ehren are professional and knowledgable...
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Blackburn Homes have been a fabulous Builder. The construction process was simple enough and Erin our construction Manager made it look quick and very straight forward.
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We really enjoyed work with Blackhawk on purchasing our home. They keep the promise on the price even when the cost of building house increased a lot. And the sales team especially Colton Green is very helpful and responsive. We really enjoyed working with them.
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I would like to thank the builders! We are very happy with their work and their patience.
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Overall very satisfied, I did have some issues due to lack of communication and wrong commitments being made.
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I'd recommend BlackBurn Homes to my friends. This is too early to conclude,(~1 month post the closing date), but so far no quality issues.
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It was convenient to buy a Trails at Blackhawk home. It fit within the budget, and the process has been fine.
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My experience with the group has been outstanding. They are very flexible. I have made a lot of changes, and they have had patience with me. If it was important to me then they made it important for them. I really appreciate that!
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Easy
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It's a great home for the price and I've been very happy with it so far.
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Affiliations

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  • GuildQuality

More about Trails at Blackhawk

As a GuildQuality Guildmember, Trails at Blackhawk relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Trails at Blackhawk in Pflugerville, TX; Plugerville, TX; and Pfluggerville, TX.

In this report, Trails at Blackhawk has published a summary of the customer feedback they've received since they joined GuildQuality in August 2019. In that time, 79 out of 133 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2022.

Trails at Blackhawk surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Trails at Blackhawk customer, and if Trails at Blackhawk completed work for you after August of 2019 but you haven't yet received a survey, please let us know.

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