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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

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In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

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Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Answers from contractors near Louisville, KY

I had vinyl replacement windows installed three years ago in my 70 year old brick home. Could bad installation (shims?) be causing interior wood to pull away?

Carole Weber of Weber Windows PRO answered:

Nov 16, 2017
Cheri, Did this just happen three years after installation or could this have been there from the time of installation and you didn't notice.  Sometimes this can happen, especially on older homes that ... read more
Any recommendation for water damage drywall?
Oct 4, 2017
Per ANSI/IICRC S500 Standards and Reference Guide. "Restorers should consider drywall restoation when it can e verified that no structural integrity has been lost.  Dywall can be restoragle if the wat ... read more

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