Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Vera M.
Dallas, TX, on Sep 11, 2017
I was very stressed out at the time. They did everything they could to calm me down. They reassured me that everything was going to be alright and it was.They lived up to everything they said that they would do.
Review by Nigel S.
Mckinney, TX, on Oct 06, 2016
The ServPro emergency team did any excellent job the first 5 days. But it all went downhill when the regular department took over afterwards. It would take days for the supervisor to return calls. They would show up in the afternoon when we had scheduled morning appointments, so we ended up taking...
Review by Kenneth E.
Dallas, TX, on May 10, 2016
They ripped out wood from my floor and left it uncovered that is a hazard they also ripped the base of my cabinets and that was never in my estimate and everyone has brain issues no one knows
Review by Edward E.
Dallas, TX, on Feb 07, 2016
Greast fast response. Even on a Sunday when I needed them most. They came and dried my home and were very professional
Review by Kenith D.
Garland, TX, on Jan 15, 2016
I would not let the ServPro of Park Cities/N. Garland franchise back in my house under any circumstances.
Review by Hitesh S.
Allen, TX, on Nov 20, 2015
ServPro did a wonderful job. They were courteous and helpful. ServPro answered our questions and addressed our problems.
Review by Chad L.
Dallas, TX, on May 15, 2015
Shanon the supervisor went above and beyond what he needed to do to complete this job and make things right.
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Answers from contractors near Garland, TX
What's the best way to test out if my roof is leaking before it rains?
Jeremy Wilson of Corey Construction PRO answered:
Jan 10, 2017
The BEST way would be infrared image testing. Only top-tier roofing companies will have them, so may be hard to locate in rural areas. However, the technology is getting older, and the cameras that we ... read more
What should I know about installing a Rumford fireplace?
Jayme Potter of Metroplex Roof & Fence PRO answered:
May 19, 2014
Interior chimneys are at least 4" larger in all four directions than the flue they contain. A chimney containing a 12"x12" clay flue liner must be at least 20" by 20". Combustible materials must be ke ... read more
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