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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Joel S.
East Falmouth, MA, on May 18, 2021
Richard and Jeremy were fantastic. They were on time, kept excellent communication throughout the process. They were knowledgeable, competent and very professional. They took care of everything in a timely manner explaining every step of the process. I highly recommend them.
Review by Karim K.
, on Nov 19, 2019
Team was great. From A to Z. On time as scheduled, job done right. The guys that came to my house to do the actual work were super helpful, professional and answered all my question.
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Answers from contractors near Cohasset, MA
The builder did not build our home as we had ordered, citing a design change after contract was signed. What recourse do we have?
Bob Williams of Star Construction Company, Inc. PRO answered:
Jan 18, 2016
Who made then the design change decission? Was it you that changed something and the seat was dropped due to the change? Or was it initiated by the builder? Did something else change that necessitated ... read more
Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?
Bob Williams of Star Construction Company, Inc. PRO answered:
Dec 18, 2015
I think a combination of the below suggestion is in order. The first would be to talk with electrican and tell them you will have the security company come and fix the issue. But, also if they find th ... read more
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