Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Jessica M.
Virginia Bch, VA, on Oct 04, 2017
I had a pipe burst and flood my kitchen. My insurance set me up with Peerless and I couldn't have been more pleased. Topher explained every step to me and then worked with my schedule to get everything cleaned and dried up. I would definitely recommend Peerless!
Review by Vivian B.
Virginia Bch, VA, on Jul 05, 2017
Very pleased, done a wonderful job.
Review by Edward J.
Norfolk, VA, on Nov 10, 2016
This service was not performed at 2260 Angler Lane, Chesapeake, Va. it was at rental 2624 Chesterfield Blvd. Norfolk, Va. I have completed the paper quality questionnaire and placed in the mail
Review by Pamela G.
Norfolk, VA, on Sep 21, 2016
The rating is low because they have lost the items they took out of my home and never brought back. When they brought some of the items back they were broken. After two months I am still waiting on my items or some type of money for the items that they lost or broke. and I have not heard from them....
Review by Elbert D.
Virginia Beach, VA, on Aug 11, 2016
Joe was great, explained the whole process & time frame of mitigation. This was our first experience w/ water damage as well as an insurance claim, but he made things easier. They came out as soon as we called & made us a top priority. All the staff involved from Peerless were very professional & courteous.
Review by L.S.R.
VIRGINIA BCH, VA, on Jun 25, 2015
I hope this is the last time you ask to do a survey. I've already done one, thank you.
Review by Phillip R.
Chesapeake, VA, on May 28, 2015
They were professional and courteous and did a great job. They responded to our needs in a timely manner both day and night. We truly thank them for allowing us to get back in our home in a timely manner.
Review by Pamela A.
Farmingdale, NY, on May 18, 2015
Peerless Carpet Care & Restoration moved swiftly to provide restoration services during a difficult house flood. I appreciated their professionalism.
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Answers from contractors near Virginia Beach, VA
Do I have any recourse for a builder not installing gutters as shown in the plan/drawings? Bought 2 1/2 years ago.
Kyle Martin of BK Martin Construction, Inc. PRO answered:
May 6, 2019
Were the gutters included in a line item on the proposal or contract?
what is the cost of replacing a window sash
Bruce Wiegan of BNW Builders PRO answered:
Jun 13, 2015
It depends on the type of window. Is it just a glass replacement or does really need the entire sash? Sometimes, the I.G. unit can be replaced using the same frame.
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