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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Josephine O.
CHESAPEAKE, VA, on May 23, 2019
Not happy at all first they never finished the job. A three day job took 1 1/2 months and my stove cook top was scratched they never fixed. Bad job all together.
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Answers from contractors near Newport News, VA
What are some important questions one should ask a contractor when doing a remodel for the first time and what are some important signs to look out for?
Leo Lantz of Leo Lantz Construction, Inc. PRO answered:
May 9, 2017
Always be sure to ask the contractor for current references from recently completed projects. This ensures that his current employees and subs are providing the quality workmanship that you deserve.
Can we fix the interior of a "bow-shaped" window or do we have to hire someone
to remove and replace it?
Bruce Wiegan of BNW Builders PRO answered:
Apr 18, 2015
Photos would be needed to give acurate solutions.
Sorry.
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