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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Josephine O.
CHESAPEAKE, VA, on May 23, 2019
Not happy at all first they never finished the job. A three day job took 1 1/2 months and my stove cook top was scratched they never fixed. Bad job all together.
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Answers from contractors near Newport News, VA
What do you do when a contractor takes your money and runs? Lien on the business? Small claims court? We are only talking $2200 which was requested up front.
Mason Hearn of HomeMasons, Inc. PRO answered:
Jul 20, 2021
Best answered by an attorney in your state. In Virginia, we have a very simple legal filing called a "warrant in debt" which demands collection of such debts. The process varies by state; hopefully ... read more
We're redoing my parents roof and their chimney needs some repair work as well. Is it better to do the masonry work before or after we do the rest of the roof?
Jeff Ainslie of Ainslie Group PRO answered:
Sep 6, 2018
The masonry work should be performed prior to repairs to the existing roofing, unless the roof is leaking, whereupon you may need to make intermediate repairs to stop the leaking while the masonry wor ... read more
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