Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Walter L.
Biddeford, ME, on Nov 06, 2015
I felt like I was taken advantage of, because what they portrayed when I first met them compared to the actual work was totally different. They made me feel that we were low income people and they prefer to work for high class people. I have a 3 year warranty and I have a problem, so I called them up...
Review by P.S.M.
Winthrop, ME, on Aug 08, 2015
Very organized, reliable in their work and in effort to keep us in the loop. They answered every question with on the spot answers. They seemed to really care about how we were feeling and tried to calm our worries. We were completely satisfied with the work and the effort.
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Answers from contractors near Portland, ME
what is the process to cancel contract with in the three day period? The paperwork is missing (unreadable) that information due to printing issues.
Stephanie Vanderbilt of Coastal Windows & Exteriors, Inc. PRO answered:
Apr 12, 2016
In MA we have the three day right of recession policy. Our contracts have a Notice of Cancellation document that is in NCR form. The homeowner mails or faxes back a signed copy within three days.
If ... read more
Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up?
Michelle Slowe answered:
Jan 13, 2015
Hello Pamela,
We at NEWPRO suggest you have a professional examine your doors. Not only do these gaps create energy loss from within your home, but also pose a security issue. Without actually insp ... read more
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