Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Walter L.
Biddeford, ME, on Nov 06, 2015
I felt like I was taken advantage of, because what they portrayed when I first met them compared to the actual work was totally different. They made me feel that we were low income people and they prefer to work for high class people. I have a 3 year warranty and I have a problem, so I called them up...
Review by P.S.M.
Winthrop, ME, on Aug 08, 2015
Very organized, reliable in their work and in effort to keep us in the loop. They answered every question with on the spot answers. They seemed to really care about how we were feeling and tried to calm our worries. We were completely satisfied with the work and the effort.
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Answers from contractors near Portland, ME
We're opening a door off the back of our house and would love some advice on choosing the wood type.
Bob Williams of Star Construction Company, Inc. PRO answered:
Dec 18, 2015
I live in northern Mass along the coast and deal with this all the time. It really is a question of your commitment to maintenance. Wood today is not like wood 20 years ago or older and lead removed f ... read more
Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?
Bob Williams of Star Construction Company, Inc. PRO answered:
Dec 18, 2015
I think a combination of the below suggestion is in order. The first would be to talk with electrican and tell them you will have the security company come and fix the issue. But, also if they find th ... read more
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