In 1961 Fritz Olthof built his first set of homes in Lansing, Illinois. He performed much of the work with his own hands, and that personal touch is still evident throughout the Olthof Homes organization today. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Olthof Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Olthof Homes in Crown Point, IN; Dyer, IN; Cedar Lake, IN; Portage, IN; and Chesterton, IN.
If you are a Olthof Homes customer, and if Olthof Homes completed work for you after July of 2012 but you haven't yet received a survey, please let us know.
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