Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by HILB R.
Los Angeles, CA, on Jul 02, 2019
When I called to try to get a shower door, the showroom told me they don't make one for my size tub, and offered no other suggestions.
Review by FERNANDES L.
Weehawken, NJ, on Jun 25, 2019
Customer service is excellent!
Review by DOBACHESKY R.
Plymouth, MA, on Jun 24, 2019
Pete's Plumbing was wonderful and Kohler stood behind their product.
Review by David W.
Lees Summit, MO, on Jun 21, 2019
The Kohler local representative went above and beyond to help me with my issues!
Review by BOYER D.
Herndon, VA, on Jun 18, 2019
We are very happy with Kohler's customer service. Our shower issue was quickly handled and completely resolved to our satisfaction. Kohler sent a qualified plumber who was courteous, knowledgeable, and professional.
Review by Carolann F.
Sun City Center, FL, on Jun 14, 2019
The people that came to fix it were very, very nice. I would give them a 4 but the things breaking on it, that is terrible. All of that money that I spent, it should not have cracked to start off with. Now, the door part that they go in and fix something, that came out and I cannot get it back in so they are coming again.
Review by BECHTOLD L.
Oak Hill, FL, on Jun 14, 2019
I was very satisfied. The service was excellent and the person was very knowledgable. I will definitely use Kohler again.
Review by Barbara W.
Nursery, TX, on Jun 13, 2019
We ordered two items. One was defective and couldn't be used at all. The other had 2 chips in it. It could be I happened to get the wrong stuff, but I would be skeptical. When I reordered my shower I went with another brand, because I couldn't risk it with Kohler again.
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Answers from contractors near Kohler, WI
Do tankless water heaters require any maintenance?
Nick Sannes of S.J. Janis Company, Inc. PRO answered:
Mar 19, 2015
There is minimal maintenance to keep the water heater running good as new. Here is a quick link to some helpful steps http://www.wikihow.com/Maintain-a-Tankless-Water-Heater
What areas of a new home should you pay special attention to during the 30 day warranty walk through?
Abe Degnan of Degnan Design-Build-Remodel of Madison PRO answered:
Feb 18, 2014
I'd expect that you have a warranty longer than just 30 days. Probably at least 1 year, right? I'll base my answer on that premise.
In the first 30 days, you should look for things that are incomplete ... read more
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