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Kohler ASR

132 ratings
444 Highland Drive, Kohler, WI 53044(920) 457-4441
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About this company

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Kohler ASR

GuildQuality Member
Guildmember
Since 2018
Feedback Milestone
10 Consecutive Great Reviews
2019

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Kohler ASR

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Kohler is a good American brand.
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    • Kohler ASR

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    We are highly satisfied.
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    • Kohler ASR

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    When I called to try to get a shower door, the showroom told me they don't make one for my size tub, and offered no other suggestions.
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    Customer service is excellent!
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    • Kohler ASR

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    Pete's Plumbing was wonderful and Kohler stood behind their product.
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    The Kohler local representative went above and beyond to help me with my issues!
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    We are very happy with Kohler's customer service. Our shower issue was quickly handled and completely resolved to our satisfaction. Kohler sent a qualified plumber who was courteous, knowledgeable, and professional.
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    The people that came to fix it were very, very nice. I would give them a 4 but the things breaking on it, that is terrible. All of that money that I spent, it should not have cracked to start off with. Now, the door part that they go in and fix something, that came out and I cannot get it back in so they are coming again.
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    I was very satisfied. The service was excellent and the person was very knowledgable. I will definitely use Kohler again.
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    We ordered two items. One was defective and couldn't be used at all. The other had 2 chips in it. It could be I happened to get the wrong stuff, but I would be skeptical. When I reordered my shower I went with another brand, because I couldn't risk it with Kohler again.
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    • GuildQuality

    More about Kohler ASR

    As a GuildQuality Guildmember, Kohler ASR relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Kohler ASR in Los Angeles, CA; Austin, TX; New York, NY; Kohler, WI; Beverly Hills, CA; Lorena, TX; Brooklyn, NY; Sarasota, FL; Irvine, CA; San Antonio, TX; and 261 other cities in Florida, California, Texas, New York, Massachusetts, and 16 other states.

    In this report, Kohler ASR has published a summary of the customer feedback they've received since they joined GuildQuality in August 2018. In that time, 196 out of 639 customers (31%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.

    Kohler ASR surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Kohler ASR customer, and if Kohler ASR completed work for you after August of 2018 but you haven't yet received a survey, please let us know.

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