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Answers from contractors near Suffolk, VA

What do I do about this flooring issue on my balcony?

Mason Hearn of HomeMasons, Inc. PRO answered:

Aug 18, 2020
Hard to tell for sure without a close look, but the roofing / waterproofing material looks like TPO, a single-ply roofing membrance.  It is not made for direct traffic, so appears someone has installe ... read more
How and who do I contact with a complaint on a builder?

Mason Hearn of HomeMasons, Inc. PRO answered:

Jun 3, 2020
Not much info here to make a determination.  Drainage issues can be tricky.  Depends on what the builder was engaged to do (was the contract specific about installation of a certain system, or was it ... read more

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