We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Higgins Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Higgins Builders in Evans, GA; Hephzibah, GA; and Grovetown, GA.
In this report, Higgins Builders has published a summary of the customer feedback they've received since they joined GuildQuality in January 2019. In that time, 14 out of 19 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.
If you are a Higgins Builders customer, and if Higgins Builders completed work for you after January of 2019 but you haven't yet received a survey, please let us know.
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