Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Chris F.
Anderson, IN, on Jun 12, 2019
Hays & Sons was the most responsive! They came out to my house within 24 hours of calling! It was a smooth ride the entire time!
Review by Ashley M.
Richmond, IN, on Jun 12, 2019
The actual employees of Hays & Son were great to work with, however the high integrity of their contractors no. Work looks great, but i should’ve been watching every move they made.
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Answers from contractors near Muncie, IN
The builder did not build our home as we had ordered, citing a design change after contract was signed. What recourse do we have?
Nick Heldman of Heldman Exteriors, Inc. PRO answered:
Jan 6, 2016
A lawyer is the first place to start. Your builder should be insured for problems like this. If it is a big box builder then I am sure something in the corporate contract has an answer for this. You d ... read more
The roof and foundation of my house needs to be fixed. If I get the roof done first because it is leaking, will it be affected when the foundation is fixed?
Jason Gettum of Gettum Associates, Inc PRO answered:
Jan 5, 2016
We agree with everyone that notes to fix your roof first, including any gutters and downspouts. Remember to be sure to run the water AWAY from the home. Water coming down around the drip zone of the f ... read more
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