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We had new quartz countertop installed in our kitchen and shortly after a plate was dropped on the countertop - the plate broke and scratched the counter

Nick Sannes of S.J. Janis Company, Inc. ^PRO answered:

Jan 14, 2016

I would call a local company that sells quartz countertops and find a service rep that can come out and handle the repair properly. This will ensure that it is repaired by a professional. First I woul ... read more

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I'm thinking about remodeling my kitchen, but have been cautioned to build in a substantial "cushion" for change orders. What is a change order exactly?

Glen Borkowski of DreamMaker of Orland Park ^PRO answered:

Jan 14, 2015

A change order is written (or at least should be) any time there is a 'change' in the original scope of work for your project. It documents this 'change' and any additional cost (or credit) that you a ... read more

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