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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Anita I.
Western Springs, IL, on Aug 15, 2014
We could not believe how quickly our 9 windows were installed & the clean up job was great...not much to do after their crew left but enjoy our new windows! Anita I
Review by Adrienne R.
Chicago, IL, on Feb 01, 2013
With B.W. you receive excellent work from an experienced contractor that provides good products. From the very beginning I found them to be very professional. They were able to answer all of my questions.
Review by Steve C.
Roselle, IL, on Jan 08, 2013
I was very satisfied with the installation crew. I was satisfied with the installation process, it was done fast. The site was left clean and I was very impressed. Tricia C.
Review by Larry H.
Evanston, IL, on Jan 08, 2013
It was a great experience, they were cleanly and organized. They were very cleanly, taking all the products out that they brought in. I was overall very satisfied.
Review by Tom S.
Wheeling, IL, on Jan 07, 2013
B.W. Construction has always provided excellent service on the several occasions we have hired the firm. The workers are efficient, careful, and detailed in their work. We have always been satisfied with the outcome.
Review by Joanne B.
Wheaton, IL, on Jan 01, 2013
Bob was great to work with and provided a very fair quote that was the exact cost of the job. The crew was on time, worked hard and did a good job. Jason came back a few times no questions asked to finish details from punch list. Very good experience. E
Review by Mike S.
Evanston, IL, on Dec 27, 2012
They did a great job! Nice attention to detail and they seem to strive for perfection. They did everything on schedule and were a nice group of people to work with.
Review by Phillip D.
Bartlett, IL, on Nov 27, 2012
All our experiences with B.W. Construction have been wonderful! It is a top-notch, professional company that we are very pleased to deal with! We will continue to use them for our future Pella window installations as well as any other home improvements we may need.
Review by Mark G.
Winfield, IL, on Nov 27, 2012
I interviewed many people to put in new windows for us. After struggling with my decision, I went with BW. It was one of the best decisions I have ever made with regard to our house. They did an outstanding job -- started the job when they said they would, did fantastic work, cleaned up, the new windows...
Review by Myron H.
Chicago, IL, on Nov 14, 2011
My experience with B.W. Construction was most rewarding! All work was performed with the highest attention to detail and safety with regard to my property. The work was completed on time and as quoted. When the opportunity presents I will recommend B.W. Construction to others without hesitation.
Affiliations
View allGuildQuality Partner Affiliations
- Pella Certified Contractor
- Wellborn Authorized Contractor
Other Affilations
- Better Business Bureau
- NARI Certified Remodeler
- Pella Windows and Doors
Contractors near Roselle, IL
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Answers from contractors near Roselle, IL
I'm thinking about remodeling my kitchen, but have been cautioned to build in a substantial "cushion" for change orders. What is a change order exactly?
Chris Stebnitz of Stebnitz Builders, Inc PRO answered:
Jan 16, 2015
Glen offered a very accurate and thorough answer to the question. The only thing I would add to it is the importance of receiving a detailed construction contract from your contractor. This should lis ... read more
What separates one custom builder from the other?
Nick Sannes of S.J. Janis Company, Inc. PRO answered:
Aug 12, 2014
Communication is one of the big differences between custom builders. Lack of communication on simple items or steps can detrail a relationship and cause many headaches.
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