A BuildSense client once expressed, “The BuildSense team is not just designers and builders of homes, they are builders of dreams.” We believe the most important products we build are relationships. Understanding and respecting clients’ wants and needs forms the true foundation for a memorable home. At BuildSense, professional training and broad experience provide a full understanding of what it takes to deliver a delightful, healthy, and exceptional custom home or renovation. Working with our in-house architecture staff or in cooperation with partner designers, BuildSense makes it possible for clients to realize their dreams with focused coordination and cost analysis from early planning through construction. Start your relationship with the BuildSense team today. Listen. Plan. Design. Build.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Whole house remodel (132)
Custom home (115)
Design build remodel (113)
Kitchen remodel (86)
New home (25)
Bathroom remodel (6)
Aging in place (1)
Basement remodel (1)
Energy efficiency upgrades (1)
Exterior remodel (1)
Home office remodel (1)
HVAC service job (1)
Interior renovation (1)
Master bathroom (1)
Roof repair (1)
Swimming pool (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, BuildSense relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of BuildSense in Durham, NC; Chapel Hill, NC; Hillsborough, NC; Raleigh, NC; Carrboro, NC; Semora, NC; Timberlake, NC; Pittsboro, NC; Creedmoor, NC; and Efland, NC.
In this report, BuildSense has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 72 out of 83 customers (87%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
BuildSense surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a BuildSense customer, and if BuildSense completed work for you after October of 2015 but you haven't yet received a survey, please let us know.
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