About American Water Damage – You Relax. We Rescue Matt Colligan of Colorado Springs, CO, and David Lopez of Dallas/Fort Worth, TX, founded American Water Damage in 2011. Joining the team soon thereafter was CEO Dennis “Denny” L. Manes, who brings a strong background in facilitating significant growth for companies he has headed. All three bring years of experience in the home improvement industry with a strong emphasis on exceptional customer service, adapted for the restoration industry using stringent internal systems and processes. These are backed externally by Guild Quality third party surveys and the effective performance metrics adopting measuring analytics of Net Promoter Score (NPS). The company’s mission is to provide a consistently remarkable customer experience while becoming the leader in the emergency service and restoration industry. Each American Water Damage technician is certified and experienced in all requisite fields. American Water Damage has additional locations in Dallas/Ft. Worth, Omaha and Baltimore. The founders plan to have at least 30 locations by 2017. Contact American Water Damage at http://www.TrustAwd.com for more information.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
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