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Alenco Inc

571 ratings
16201 West 110th Street, Lenexa, KS 66219(913) 438-1902
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About this company

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Alenco Inc

Alenco provides high-quality, full-custom home improvements for the Kansas City Metropolitan area, further stretching into Topeka, Lawrence, and Leavenworth Kansas, and on into St. Joseph, Missouri. We offer you the ability to truly make your house a home; with the finest materials and our staff’s attention to detail, Alenco brings your home improvement dreams to reality.

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2015, 2017
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Alenco Inc

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We are redoing the bathroom, so Mike had to work in a mess and I don't know how he could do it, but he did an excellent job. The people are very nice. I couldn't be more satisfied. I am using my tub and loving it. I have a very bad back and it has been a great experience for me.
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    • Alenco Inc

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    We are satisfied with the work, and it looked very good when they finished.
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    • Alenco Inc

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    The installer was very professional and thorough with the job. He did a great job.
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    • Alenco Inc

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    The installers were excellent and so far I am perfectly satisfied with the tub and installation. They were also very kind.
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    • Alenco Inc

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    Just to make sure that you get a qualified salesman and find things out upfront. We had issues with the glass doors being incorrect. A lot of issues with the salesperson not doing the job right (not measuring right or getting materials right) a lot of conflict on what we asked for and what they tried to install on day one.
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    • Alenco Inc

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    ALENCO is a wonderful company to hire and work with to replace your patio doors. The job was done in one day, very effectively, friendly, honestly in presenting the product. They took my 2 old patio doors and cleaned up. I need my condo windows replaced and I would hire this company again in the future....
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    I love the product.
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    • Alenco Inc

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    The salesperson was very pleasant to work with and he was good at following up and the installation crew was great.
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    • Alenco Inc

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    Overall satisfied with the sliding door, they need to work harder on keeping the customer informed, i.e., don't try to cancel my install an hour before you are supposed to arrive.
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    I am really pleased with the windows. I really like them.
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    Affiliations

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    • GuildQuality
    • Better Business Bureau of Greater Kansas City
    • ENERGY STAR
    • Greater Kansas City Chamber of Commerce
    • Home Builders Association of Greater Kansas City

    More about Alenco Inc

    As a GuildQuality Guildmember, Alenco Inc relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Alenco Inc in Kansas City, MO; Shawnee Mission, KS; Olathe, KS; Overland Park, KS; Lenexa, KS; Lees Summit, MO; Independence, MO; Topeka, KS; Kansas City, KS; Blue Springs, MO; and 297 other cities in Kansas, Missouri, Illinois, Texas, Michigan, and 4 other states.

    In this report, Alenco Inc has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 1,410 out of 2,500 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.

    Alenco Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Alenco Inc customer, and if Alenco Inc completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

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