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Alenco Inc

515 ratings
16201 West 110th Street, Lenexa, KS 66219(913) 438-1902
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About this company

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Alenco Inc

Alenco provides high-quality, full-custom home improvements for the Kansas City Metropolitan area, further stretching into Topeka, Lawrence, and Leavenworth Kansas, and on into St. Joseph, Missouri. We offer you the ability to truly make your house a home; with the finest materials and our staff’s attention to detail, Alenco brings your home improvement dreams to reality.

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2015, 2017
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Alenco Inc

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Very courteous and excellent workmanship thank you we love our tub
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    • Alenco Inc

    Review by

    I am very pleased with the work the service people did installing our walk in shower. They were very efficient and professional installers. The work was done to our liking and they cleaned up when they were done.
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    • Alenco Inc

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    Sales person was great, very knowledgeable, walked us through what the process would be along with a timeline. When the install date came and passed no one contacted us to let us know they were short staffed and running behind was given a second install date (approximately 4 weeks after original) again...
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    • Alenco Inc

    Review by

    They are a very professional and friendly company. The installation crew was willing to do anything extra if we needed them to. They are all very helpful and we enjoyed working with them.
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    • Alenco Inc

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    They were efficient, worked well, pleasant and professional.
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    • Alenco Inc

    Review by

    Overall, they did a decent job. It was a little bit above average, but if the windows were the quality they told me it would be, I would say it was above average.
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    • Alenco Inc

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    Good experience.
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    • Alenco Inc

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    Be very careful when completing your contract and that you have a copy of the contract. The first time that someone lies to you, bring that to their attention and don't do business with them anymore.
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    • Alenco Inc

    Review by

    They were very professional and knowledgeable, and they answered all of our questions. We are very happy with the quality of the work.
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    • Alenco Inc

    Review by

    Salesman Joe was a great personality to work with. Scheduler and measurer were very professional. Went ahead and did 2 projects instead of 1 because I liked Joe so much. Happy we did what we did and have been happy since.
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    Affiliations

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    • GuildQuality
    • Better Business Bureau of Greater Kansas City
    • ENERGY STAR
    • Greater Kansas City Chamber of Commerce
    • Home Builders Association of Greater Kansas City

    More about Alenco Inc

    As a GuildQuality Guildmember, Alenco Inc relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Alenco Inc in Kansas City, MO; Shawnee Mission, KS; Olathe, KS; Overland Park, KS; Lenexa, KS; Lees Summit, MO; Independence, MO; Topeka, KS; Kansas City, KS; Blue Springs, MO; and 261 other cities in Kansas, Missouri, Illinois, Texas and Nebraska.

    In this report, Alenco Inc has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 1,341 out of 2,376 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2019.

    Alenco Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Alenco Inc customer, and if Alenco Inc completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

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