Watercrest Pools is committed to bringing you outstanding service before and after completion of your backyard project. The Watercrest Pools staff uses our vast experience as well as feedback from our clients to make your backyard transformation a stress-free and exciting time. Whether it is a swimming pool, spa, outdoor living area such as an outdoor kitchen or fireplace, Watercrest Pools and Outdoor Living creates exactly what you want for your own private retreat. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Pool design & construction (68)
Pool remodel/renovation (26)
Outdoor kitchens & living spaces (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Watercrest Pools relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Watercrest Pools in Keller, TX; Dallas, TX; Colleyville, TX; Flower Mound, TX; Westlake, TX; Fort Worth, TX; Trophy Club, TX; Southlake, TX; N. Richland Hills, TX; Roanoke, TX; and 11 other cities in Texas.
In this report, Watercrest Pools has published a summary of the customer feedback they've received since they joined GuildQuality in February 2014. In that time, 45 out of 74 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2015.
If you are a Watercrest Pools customer, and if Watercrest Pools completed work for you after February of 2014 but you haven't yet received a survey, please let us know.
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