When you think of quality in any product, what comes to mind? Often, one thinks about a brand name that is either trusted or not. A feeling of satisfaction or dissatisfaction may arise when thinking about a particular brand, depending on its effect. Usually, people buy into a name and then buy the product. For example, people usually buy cars based on the manufacturer's track record and quality. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Exterior remodel (31)
Basement remodel (2)
Bath renovation (1)
Bathroom remodel (1)
Energy efficiency upgrades (1)
Entry doors (1)
Exterior painting (1)
Exterior trim (1)
Front porch (1)
Interior painting (1)
Interior renovation (1)
Lighting retrofit (1)
Replacement windows (1)
Roof repair (1)
Wood flooring (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Wagner Development relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Wagner Development in Carlisle, MA; Concord, MA; Lowell, MA; Pelham, NH; Westford, MA; Chelmsford, MA; Chelmsford Ma, MA; Ayer, MA; Woburn, MA; Littleton, MA; and 4 other cities in Massachusetts.
In this report, Wagner Development has published a summary of the customer feedback they've received since they joined GuildQuality in February 2015. In that time, 24 out of 40 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.
Wagner Development surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Wagner Development customer, and if Wagner Development completed work for you after February of 2015 but you haven't yet received a survey, please let us know.
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