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U.S. Waterproofing

32 ratings
5650 Meadowbrook, Rolling Meadows , IL 60008(847) 654-8106
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About this company

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U.S. Waterproofing

U.S. Waterproofing is the largest basement waterproofing and foundation repair company in the Midwest. But we are not a franchise—we’ve always been a local, family-owned business since 1957. We continue to grow our business one satisfied customer at a time… in Northern Illinois (Chicago and Rockford area), Northwest Indiana and Southeast Wisconsin.

Types of work

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Foundation repair

Sump pump

Waterproofing

Most helpful reviews

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Very pleased.
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U.S. Waterproofing and Construction Company has excellent service.
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I am very satisfied with them all around.
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I was having a problem with my basement leaking and it rained the night they did the work and it worked completely. There was no problem with water coming in and I was very happy with that!
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I felt like the technical that came to do the job was great!
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Use U.S. Waterproofing if you want all your leaks to stop.
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They were extremely professional, came in and did the job very well, and I would highly recommend them to anyone else!
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The established time was not honored. I took time off from work for a 10:00am appointment. They arrived at my house at 5:00pm. I had to call to find out the issue and arrival time. The receptionist was rude and uncaring. I reached out to the sales person who would not answer his phone or return my messages.
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Answers from contractors near Rolling Meadows , IL

What causes large gaps between window frames and the brick of my home? It looks like someone tried to caulk it previously, but it just pulled away again.

Christi Pryor of Callen Construction, Inc. PRO answered:

Sep 5, 2014
Gaps are typically caused by different expansion and contraction rates of different types of materials at different temperatures. The frame of the window may be vinyl or wood, which expands at differ ... read more
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What's the best way to know my builder is staying on top of building my new home if I'm far away in another state during the project?

Chris Stebnitz of Stebnitz Builders, Inc PRO answered:

Aug 19, 2014
Hey Andy, Consider setting up a DropBox account with your builder, so you can receive regular photos of the progress they are making. photos to answer questions you may have about product or performan ... read more
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