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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Crystal M.
Sanford, ME, on May 22, 2020
I enjoyed having them here. They were very accomodating to me but dishonest. They need to communicate more and be honest with their customers. They also need to be more organized.
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Answers from contractors near Sanford, ME
what is the process to cancel contract with in the three day period? The paperwork is missing (unreadable) that information due to printing issues.
Stephanie Vanderbilt of Coastal Windows & Exteriors, Inc. PRO answered:
Apr 12, 2016
In MA we have the three day right of recession policy. Our contracts have a Notice of Cancellation document that is in NCR form. The homeowner mails or faxes back a signed copy within three days.
If ... read more
what is the best way to keep flying insects (wasp, bees, hornets) from entering your roof eaves vents? There's screen but not small enough to keep them out.
Stephanie Vanderbilt of Coastal Windows & Exteriors, Inc. PRO answered:
Mar 29, 2016
The GAF Cobra vent (not the country or snow country cobra) ridge vent can help solve this problem. It solves it because of the microwoven fiberglass makes it difficult for unwanted wind driven rain, ... read more
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