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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Jim D.
Salem, NH, on Aug 27, 2018
I had a water problem in my cellar for 30 years before I finally called Rescon to the rescue. They gave me a real money-saving hint by suggesting I try fixing just the back side of the house, rather than doing the entire perimeter. I took their advice and it worked and saved me quite a bit. My cellar...
Review by Chuck B.
Newton Upper Falls, MA, on Aug 15, 2018
We are sorry we did not do this sooner because it resolved all of our wet basement problems. It was one of the best things we've done since we bought our house and we've been in it for over 30 years.
Review by Rana H.
Waltham, MA, on Jul 31, 2018
Rescon is honestly the best company we have ever worked with -- communication is always great, work is superior, area is always clean, everyone has been a pleasure to work with, the system is awesome!. We have never had any water in the basement since installation.
Review by Nick B.
Manchester, NH, on May 29, 2018
Rescon solved my water problems promptly and professionally and have maintained it for years with no problems whatsoever.
Review by Jennifer I.
Andover, MA, on May 27, 2018
Easy to work with. Great job and stand behind products they use. Very happy with services.
Review by DJ B.
Salem, NH, on Apr 06, 2018
For top quality materials and appointments on schedule. Also for the quality for your money, this is a great company.
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Answers from contractors near Londonderry, NH
how to report a complaint to warn homeowners of a roofer's bad/irrespoonsible customer service?
Bob Williams of Star Construction Company, Inc. PRO answered:
Jul 6, 2015
Everyone has a different opinion of what is good and bad service depending what side of the issue they are on.I would also give them one last time to address your complaint.
Give them an acceptable ti ... read more
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