The countertop was a perfect solution for a project I was working on. I repurposed two IKEA dressers into an island for a walk-in closet.
Fast, efficient, professional. Seamless process
The staff and the installation crew were great to work with.
From the get go they were friendly, knowledgeable and helpful!
It was very refreshing to deal with the professionals at Precision Countertops, Inc. All procedures were explained and kept us informed right up to the final installation of the countertop. Looks great too.
The entire experience was good. The process was handled professionally from begenning
Install team showe duplicate grumpy and not very happy to be on-site. dint take pride on install as sink cutout is off. Asked if they could put faucet on top before install and installer wasn't very happy but did it anyway. faucet was ready to install as husband took off plywood as install didn't happen before Thanksgiving. All they had to do was put in hole and tighten nut that's it, I believe he was put out by it but again he did it. my husband hooked up the water hoses when he got home from work. we had precision before and everything went really really well but I guess things change within a company. now my expensive counter tops are great except the sink area where it's off.
1. Countertops were delivered with a 1 hr in advance text at 9PM. (Seriously??? I am 73 and usually in bed by then) Also i was notified to approve the template...I approved it then received a text almost a month later to approve template. Was told the person I dealt with was no longer with you. The ends on top were not as ordered and when I called to talk with the girl I had been in contact with me she was VERY unfriendly. Insisted they were correct and when I asked to speak with someone else she told me to call Home Depot and hung up on me. I had tops come from you the 1st part of the year and also had issues. I will never deal with any company that uses Precision again!
We had a few setbacks that ended up with an extra couple weeks of delay before completing. After the backsplash lengths were corrected they came in with their second crew to complete for a great job. they sent a specialist to deal with the countertop mis-match and they fixed it perfectly. I'm very happy with the completed countertop because my wife's verry happy with it.
I have great confidence in Precision Countertops as a result of our experience.
We appreciated the efficiency of the installation people
Our granite countertops turned out beautiful but we did have one hiccup...my husband didn't look at the granite good enough before the installers left and when I looked at them, I found 4 spots where there were ugly patches to flaws in the stone. I called the office and told them what I didn't like and within 2 hours they had a man come out that removed the ugly patches, he filled them again and now you can't tell where they are. I am SO happy! I highly recommend them!
From the start of the process to install Everyone responded quickly to any questions and their workmanship was excellent
Yes, I have already recommended to several of my neighbors, family and friends.
see comments below
Quality install
The great service and how quickly they were able to get my countertops made and installed. Everyone I worked with was polite and very professional making me feel confident in my purchase
The company communicated well with me. Everyone was friendly and helpful and professional. The work was done perfectly.
Everyone that I was in contact with was very nice, professional, friendly.
The overall experience from start to finish including the sales process at Home Depot thru to the installation was surprisingly uneventful which is a good thing. Plans made were adhered to which in our case was a necessity since we recruited help from family members to assist with the prep phase. All was completed without a hitch. Thank You!
Knowledgeable, friendly, arrived on time
Communication was excellent and while the process takes numerous steps, each of the technicians was on time.
Very good quality
The tops look great. However, the cutouts for electrical were left unfinished. It's gonna require someone with more knowledge than I have to resolve this. Not happy with the fact that this will cost more money.
Precision Countertops did a great job and met the timelines that they laid out for us. Counters went in when they said they would so it did not hold any other of the projects up. When they left, everything was cleaned up and ready to go. They set the undermount sinks and everything looks great.