My only hesitation is the lack of communication around the tile back order. I understand this is a supplier issue and not the fault of Precision, however failing to inform me of the delay so I could choose an alternate is a lapse by Precision. I have used Precision twice in the past and been completely satisfied both times.
Great results love love my new counter tops
Great experience from start to end product
We have used Precision Countertops and their partnership with Home Depot for replacing two countertops in our home. From ordering to installation and all the in-betweens, the process has been easy and stress free.
Servicemen were amiable, knowledgeable and very competent
I have had 3 people ask who we had do them and have recommended they contact Home Depot to start the process.
We enjoyed the same two workers for the entire process. They carefully measured the counters, tore out the existing counters and installed the new counter tops. They were polite and trustworthy. It made us very comfortable.
Not enough overlap on the MIL breakfast bar to allow installation of backsplash (will have to resolve with custom wood trim instead). Installer threatened to leave if he had to move his truck one more time when he was speaking to my wife who was trying to get out of the driveway. The countertop itself looks very nice fully installed. Thanks
They were very easy to work with. They arrived on time. And the countertops are awesome.
Craftsmanship
The quality of the countertops is good, and the measurement and installation went well (on time and quick). My issues were these: The person who figured out the cost had a hard time deciphering the information from the measurement and was charging me for things (such as taking out old countertops) that were not needed. As well, the plumber that Precision set up could not reinstall the dishwasher, and as the plumbing is sold as a "package" (not clear in the paperwork I received), I was unable to get a refund for that part of the project and had to pay for the Hone Depot contractor to do the work. This also delayed completion of the project (and running water in the kitchen) for several days.
I’ve used the company in the passed for my kitchen and when I redid my bathroom
Precision Countertops wasn’t 1st chose.
Every step of the way was great!
Beautiful
Slab turned out great in color and fitment, the install was impressive, crew worked so efficiently and end result was great!
Installers were great and very skilled. Countertops look great.
Took several months to get my counter tops installed. Installation was fast once we got on the schedule but cuts were not good and some needed to be redone. Joining was not complete and electrical outlets did not work when the installers left.
On time, efficient, cleaned up
The whole experience was a delight and I am verry satisfied with the result, unlike my cabinets.
Fast, professional, looks great
Perfect installment of counter tops
We like the look but the seams do not match up
The process was very precise and smooth
The design diagram we got for review could have been clearer so we could give real input.
I had a very good experience with HD to Precision. All went quicker than expected.
I would recommend. The product is great. The text messages regarding scheduling are a little absurd, it makes it sound like if a day won’t work then your project could be pushed back significantly however both times the next day was available so there was no reason to change my schedule around to make a day work. Would be better to give a few days that are available and let customer pick. Installers were great.