For the last 14 years Mary and Paul Maki of Porch Conversion have been helping their clients make the most of their homes by converting underused porches into beautiful sunrooms. The pair has over 30 years of experience designing and building three and four season sunrooms. They have installed over 3,000 custom sunrooms and have been recognized for their design work by PGT Industries, Custom Window and the National Sunroom Association.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Covered porch (111)
Screen porch (111)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Porch Conversion relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Porch Conversion in Wilmington, NC; Leland, NC; Southport, NC; Bolivia, NC; Carolina Beach, NC; Hampstead, NC; Raleigh, NC; St. James, NC; Hillsborough, NC; Wake Forest, NC; and 10 other cities in South Carolina and North Carolina.
In this report, Porch Conversion has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 82 out of 111 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Porch Conversion surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Porch Conversion customer, and if Porch Conversion completed work for you after February of 2016 but you haven't yet received a survey, please let us know.
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