Founded in 2011, let the pros at Marshall Brothers show you why we are the trusted, local "do-it-for-me" home improvement contractor in Memphis and the Mid-South. We complete more than 350 sunroom, replacement window, siding, screen room, kitchen and bath remodeling projects every year--and we are proud of our A+ Better Business Bureau rating. We firmly believe home improvement is not just the finished product, it's the part that happens during the home improvement process that sets Marshall Brothers apart from the competition.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Marshall Brothers Home Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Marshall Brothers Home Services in Memphis, TN; Germantown, TN; Bartlett, TN; Collierville, TN; Millington, TN; Olive Branch, MS; Olive Branch, TN; Memhis, TN; and Arlington, TN.
In this report, Marshall Brothers Home Services has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 9 out of 15 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Marshall Brothers Home Services surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Marshall Brothers Home Services customer, and if Marshall Brothers Home Services completed work for you after March of 2018 but you haven't yet received a survey, please let us know.
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