Five star rated across the internet, we have a reputation of happy homeowners. We are able to consistently deliver exceptional results by utizling our own dedicated, factory trained and certified installation team. We do not just subcontract to the lowest bidder like most other contractors. We are proud of our work, and our homeowners are too - but don't just take our word for it, check out some of what our homeowners are saying below!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (73)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, JetRoof relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of JetRoof in Princeton, NJ; Haddon Township, NJ; Freehold, NJ; Wayne, NJ; Alpine, NJ; Toms River, NJ; Voorhees, NJ; Berlin, NJ; Haddonfield, NJ; Howell, NJ; and 51 other cities in New Jersey.
In this report, JetRoof has published a summary of the customer feedback they've received since they joined GuildQuality in February 2018. In that time, 45 out of 73 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
JetRoof surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a JetRoof customer, and if JetRoof completed work for you after February of 2018 but you haven't yet received a survey, please let us know.
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