At Highland Design Gallery we do business with a customer focus. Our mission is to help each and every customer achieve their dreams with their remodel project. We partner with our customer and provide as little or as much assistance as they want. We view the process as an interaction of our customer’s thoughts and visions with our insight and years of expertise, providing a rewarding experience and ultimately the remodel that uniquely reflects our customer.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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