G. Little Construction is proudly committed to superior craftsmanship and design. Effective communication is essential to the success of a project and our philosophy emphasizes customer input at all stages. We prefer a team approach from the preliminary stages to building completion. Our construction team includes the customer, outside designers, suppliers, trades people, and ourselves. This enables us to work with all parties involved in an effort to keep the project within budget and on-time, without sacrificing quality. We believe strongly in the importance of guiding our customers through the entire building process with honesty and integrity.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Custom home (65)
Kitchen remodel (19)
Bathroom remodel (14)
Whole house remodel (2)
Design build remodel (1)
Gutter protection (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, G. Little Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of G. Little Construction in Port Townsend, WA; Port Ludlow, WA; Quilcene, WA; Sequim, WA; Nordland, WA; Port Hadlock, WA; Seattle, WA; and Atlanta, AK.
In this report, G. Little Construction has published a summary of the customer feedback they've received since they joined GuildQuality in March 2015. In that time, 69 out of 101 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.
G. Little Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a G. Little Construction customer, and if G. Little Construction completed work for you after March of 2015 but you haven't yet received a survey, please let us know.
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