Even the best contractors rely on our expertise to ensure every detail is considered. We work with clients from discussing the vision and reviewing drawings to ensuring accurate measurements and proper installation.
Design build remodel (41)
Design services (41)
Replacement windows (17)
Replacement roof (16)
Windows & doors (16)
Exterior trim (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Forbes Design Center relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Forbes Design Center in Baltimore, MD; Westminster, MD; Towson, MD; Ellicott City, MD; Mechanicsburg, PA; Shrewsbury, PA; Hanover, PA; Columbia, MD; Annapolis, MD; Potomac, MD; and 21 other cities in Maryland and Pennsylvania.
In this report, Forbes Design Center has published a summary of the customer feedback they've received since they joined GuildQuality in January 2017. In that time, 35 out of 57 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
Forbes Design Center surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Forbes Design Center customer, and if Forbes Design Center completed work for you after January of 2017 but you haven't yet received a survey, please let us know.
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