At Epcon Communities, our mission is to build homes, neighborhoods, and lifestyles that provide one remarkable experience. We have delivered on that promise since 1986 by integrating smart, innovative designs with the most desirable of modern amenities. Today, more than 26,000 families and individuals call an Epcon community home, which makes us one of the top lifestyle-rich home developers in the country year after year.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Epcon Communities Columbus relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Epcon Communities Columbus in Westerville, OH; Powell, OH; Grove City, OH; Plain City, OH; Delaware, OH; Lewis Center, OH; Hilliard, OH; Columbus, OH; Dublin, OH; New Albany, OH; and 30 other cities in North Carolina, Ohio and South Carolina.
In this report, Epcon Communities Columbus has published a summary of the customer feedback they've received since they joined GuildQuality in January 2007. In that time, 649 out of 861 customers (75%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.
If you are a Epcon Communities Columbus customer, and if Epcon Communities Columbus completed work for you after January of 2007 but you haven't yet received a survey, please let us know.
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