At Epcon Communities, our mission is to build homes, neighborhoods, and lifestyles that provide one remarkable experience. We have delivered on that promise since 1986 by integrating smart, innovative designs with the most desirable of modern amenities. Today, more than 26,000 families and individuals call an Epcon community home, which makes us one of the top lifestyle-rich home developers in the country year after year.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
New home (514)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Epcon Communities Charlotte relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Epcon Communities Charlotte in Charlotte, NC; Huntersville, NC; Cornelius, NC; Stallings, NC; Mooresville, NC; Matthews, NC; Marvin, NC; Wesley Chapel, NC; Waxhaw, NC; High Point, NC; and 18 other cities in North Carolina and Ohio.
In this report, Epcon Communities Charlotte has published a summary of the customer feedback they've received since they joined GuildQuality in December 2014. In that time, 378 out of 514 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2019.
Epcon Communities Charlotte surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Epcon Communities Charlotte customer, and if Epcon Communities Charlotte completed work for you after December of 2014 but you haven't yet received a survey, please let us know.
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