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Echelon Homes

1042 N Milford Rd, Milford, MI 48381(248) 437-1909
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About this company

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Echelon Homes

Echelon Homes provides a new way of doing business when building your new home. With communities in Lyon Township, South Lyon, White Lake, Brighton, Howell and Commerce Township, we bring our experience coupled with our customer centric building process together throughout Michigan. More

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
3-Year Anniversary
2019 - See more

Types of work

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Home for sale (111)

New home (111)

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

White Lake, MI on May 24, 2018
Nick Bitell, the salesman, he's been extremely helpful. Whenever I have a question and I text him he'll get back to me, and when I had a concern about the water he came over after work to check it out personally and then got back to me, so I appreciated that.

Comment on "Area Of Satisfaction"

Howell, MI on Nov 08, 2017
I was satisfied with everything with how they are building the house.

Comment on "Area For Improvement"

Howell, MI on Nov 02, 2017
I can't think of an area where Echelon did not meet my expectations. Everything I may have been concerned about or had a question about was taken care of for me.

Comment on "Area Of Satisfaction"

Howell, MI on Nov 02, 2017
I thought the communication throughout the process was something that I was pretty satisfied with. If I had a question or a concern, it was dealt with within a reasonable amount of time, as well as communicated with me.

Comment on "Area Of Satisfaction"

New Hudson, MI on Oct 22, 2017
I know the end product will be great

Comment

New Hudson, MI on Oct 11, 2017
Josh is just the best person to work with. I really like him. He is cooperative and helpful and when I asked a question, he gets back to me right away and I appreciate him. Nick has been helpful as well.

Comment on "Area Of Satisfaction"

New Hudson, MI on Dec 05, 2016
I was most satisfied with how professional, friendly and understanding they were.
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Affiliations

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  • GuildQuality

More about Echelon Homes

As a GuildQuality Guildmember, Echelon Homes relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Echelon Homes in Howell, MI; New Hudson, MI; South Lyon, MI; Brighton, MI; White Lake, MI; Commerce Township, MI; Mason, MI; and Auburn Hills, MI.

In this report, Echelon Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2016. In that time, 142 out of 252 customers (56%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

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