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COOPER Design Builders

In 1987, as a cash-strapped University of Oregon architecture student, Lane had the incredible fortune to find work with Ed Phelps. A master craftsman, Ed taught Lane the art of fine home construction from the ground up, instilling in him a deep understanding of how each building element, from foundation to finish, relates to one another. This apprenticeship added a new dimension to his formal education, forging the connection between design theory and the practical realities of building. While still at school Lane formed relationships with Eric Ochs, his original partner, and Gerry Moseley who saw an opportunity to give the entrepreneurial-minded young men a chance. Handing them a check for $1,200 to buy tools, Gerry said, “Design and build me a house.” Thus the business was born. The business moved to Portland in 1991 and focused on residential work. Over the years Lane assembled a core group of like-minded people. A team who is, first and foremost, passionate about helping people live better in their homes. A team who prides itself on developing a thorough understanding of the needs and desires of each client then brings those dreams to life through their collective skills in design and construction.

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
10 Consecutive Great Reviews
2017

Design build remodel (25)

Addition (23)

Whole house remodel (23)

Custom home (22)

Projects

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Most helpful reviews & comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about COOPER Design Builders

As a GuildQuality Guildmember, COOPER Design Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of COOPER Design Builders in Portland, OR; Lake Oswego, OR; Ridgefield, WA; Tigard, OR; Wilsonville, OR; and Tualatin, OR.

In this report, COOPER Design Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2016. In that time, 16 out of 25 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.

COOPER Design Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a COOPER Design Builders customer, and if COOPER Design Builders completed work for you after November of 2016 but you haven't yet received a survey, please let us know.

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