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Compleat Restorations

251 ratings
702 Pointview Ave, Ephrata, PA 17522(717) 738-2121
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About this company

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Compleat Restorations

We know you can't afford to wait and immediate disaster response is crucial. As Central Pennsylvania's premier disaster restoration company since 1978, we've set the standard for customer care with our guaranteed 2 hour emergency on-site response time. Typically we're there within an hour.

GuildQuality Member
Guildmember
Since 2018
Feedback Milestone
1-Year Anniversary
2019 - See more

Types of work

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Water damage & mold remediation (673)

Fire damage restoration (69)

Storm damage restoration (44)

Air conditioning & heating (5)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Compleat Restorations

Review by

They were very efficient, my kitchen was a mess and when they left they cleaned everything and I would recommend them to anyone!
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    • Compleat Restorations

    Review by

    Jona, our Project Manager was fantastic in keeping me updated on timing and was very professional in all of our conversations. I highly recommend Compleat Restorations based on their people and their work performance/results.
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    • Compleat Restorations

    Review by

    They did a great job all around. Very professional, on schedule and organized.
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    • Compleat Restorations

    Review by

    They did a great job in my basement.

    Response from Compleat Restorations

    Nov 14, 2019
    Thank you, Charles, for the opportunity to mitigate your water damage and for being a cheerleader customer!
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    • Compleat Restorations

    Review by

    Compleat Restoration quickly responded to the hole in the roof and the removal of the large tree limb. They were friendly, competent, and professional. they worked with me every step of the renovations.
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    • Compleat Restorations

    Review by

    Restorations are far from "compleat". Judy passed away 3/6/19. All restorations stopped & communication with Compleat has been extremely poor even with lawyer handling estate. Could write a "book" on all the negatives.
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    • Comment

    York, PA on Oct 28, 2019
    I was quite satisfied. I was so satisfied with what they did at the beginning of the project that I asked for them to complete the entire restoration.
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    Compleat Restorations

    Review by

    Compleat Restorations exceeded our expectations, the project was completed ahead of schedule, and their staff was a pleasure to work with.

    Response from Compleat Restorations

    Oct 28, 2019
    Thank you so much for your feedback, Pawel! We appreciate your taking the time to let us know how you feel about the water damage repairs we provided, and we'll be sure to pass your comments along to our staff.
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    • Compleat Restorations

    Review by

    This group of (3) people(male and female) came into my home and just laid out a plan after talking with me as to what I was in need of and what I wanted...went out of their way being kind, respectful, friendly and in what seemed like over night had the job completed(it was 3 days/nights). It looks great...

    Response from Compleat Restorations

    Oct 24, 2019
    Dorothy, thank you so much for your kind words! Restoring properties and restoring lives is our specialty, and we're so glad we could be of service in your time of need.
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    • Compleat Restorations

    Review by

    Professional, helpful and thorough in all the work performed.

    Response from Compleat Restorations

    Oct 24, 2019
    Thank you Saint Mark's for taking the time to share your positive feedback! We were happy to assist you and are ready to help with any future needs.
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    Affiliations

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    • GuildQuality
    • 2007 Chrysalis Award
    • BBB A+ Accredited Business
    • Building Industry Association of Lancaster County
    • Contractor Connection Golden Hammer Award 2016

    More about Compleat Restorations

    As a GuildQuality Guildmember, Compleat Restorations relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Compleat Restorations in Lancaster, PA; York, PA; Lititz, PA; Ephrata, PA; Lebanon, PA; Reading, PA; Denver, PA; Manheim, PA; Mount Joy, PA; Reinholds, PA; and 100 other cities in Pennsylvania, Maryland and North Carolina.

    In this report, Compleat Restorations has published a summary of the customer feedback they've received since they joined GuildQuality in May 2018. In that time, 345 out of 888 customers (39%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.

    Compleat Restorations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Compleat Restorations customer, and if Compleat Restorations completed work for you after May of 2018 but you haven't yet received a survey, please let us know.

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