At Bo Lacey Construction our mission is to provide exceptional service to each and every customer we have contact with. We accomplish this by treating customers how we would want to be treated and utilizing the latest technologies mixed with old fashion hard work. Bo Lacey Construction is a leader in providing value-added construction services to our customers by creating a successful partnership with them throughout the construction process. Our promise is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of the construction team.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (84)
Interior upfit (82)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Bo Lacey Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Bo Lacey Construction in Ashland, OH; Marion, OH; Mansfield, OH; Greenwich, OH; Bellevue, OH; New London, OH; West Salem, OH; Loudonville, OH; Medina, OH; Dalton, OH; and 18 other cities in Ohio.
In this report, Bo Lacey Construction has published a summary of the customer feedback they've received since they joined GuildQuality in February 2014. In that time, 46 out of 84 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
If you are a Bo Lacey Construction customer, and if Bo Lacey Construction completed work for you after February of 2014 but you haven't yet received a survey, please let us know.
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