Bath Planet
Feedback report for

Bath Planet

4262 Reviews

About this company

Bath Planet

About Bath Planet Show more

About Bath Planet
Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Bath Planet was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, Bath Planet has developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all of our products.

Good Housekeeping Seal
Bath Planet has earned the prestigious Good Housekeeping Seal. Bath Planet’s products were evaluated by the experts at The Good Housekeeping Research Institute earning the Seal that provides a two year limited warranty, meaning the Institute will replace or refund the price paid for any Bath Planet product or service that proves to be defective. The Seal is among the most trusted and widely-recognized consumer emblems today. In addition, consumers receive the Bath Planet exclusive lifetime warranty.

History
Based in Palatine, Illinois, Bath Planet was created by founder Scott Rosenbach and retired co-founder, Tom Barzantny. The owners set out to build a turnkey, one-stop shop in 1999, recognizing a need for greater consistency and service between manufacturers and dealers in the tub and shower remodeling industry. The Bath Planet brand was originated to fulfill needs that were not being met. Over the years, the company has been able to connect the dots of a disconnected industry. Consumers gain peace of mind in their bath remodel from a trusted brand focused on combining the highest quality, an exclusive product line, authorized and trained local dealers, lifetime product warranties and professional support. Bath Planet is backed by a privately-held manufacturer with a network of independent dealers throughout the United States and Canada. Hide

Contact info

1800 Industrial Drive, Libertyville, IL 60048(800) 963-8827

GuildQuality surveys

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Photos 154

Reviews 4262

Of 5168 respondents, 4262 left a review
4.8
3662 of 3873 would recommend
3360
302
96
54
61
No rating
389
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Recent reviews

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· Sacramento, CA ·

It wasn't as smooth as it could have been, trying to get scheduled. They did a great job overall.

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· Dayton, NV ·

Great communication and very professional at every step.

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· Hitchcock, OK ·

We are very pleased with the workmanship, quality and the end result.

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· Oklahoma City, OK ·

Explained materials used, process for install, timeframe expected, lifetime warranty

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· Enid, OK ·

Great job done in a timely manner. Very respectful and neat.

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· McLoud, OK ·

Worked qucikly and finished sooner than expected

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· Sapulpa, OK ·

We are so pleased with the bath remodle. The knowledge and experience of our installer was top notch.

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· Mooreland, OK ·

The quality of service was great! Also it was nice to have 2 bathrooms completed in 4 days- start to finish!! Everyone we dealt with from the showroom, salesman and installer were very knowledgeable and professional.

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· Blanchard, OK ·

We highly recommend Bath Planed of Oklahoma to all friends. They are an Oklahoma company to support.

Additional comments

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Finished remodel looks great as if it was there all the time.

Sales Knowledge

Sales Knowledge - He was very helpful on making the right decision of what color would blend in with the tile already there.

Additional Comments

Additional Comments - Am very pleased with the cleanness and finished remodel.

Response
Bath Planet   Thank you so much, Gwynn, for this wonderful review and for recommending Bath Planet of Oklahoma to your friends! We're thrilled that the finished remodel looks great and blends seamlessly with your existing tile. It's fantastic to hear that Brandyn was helpful in selecting the perfect color to complement your space. We're especially pleased that Doug and the team maintained a clean job site and delivered the quality workmanship and materials you deserve. Your satisfaction with every aspect of your experience means the world to us. We truly appreciate your support of Bath Planet of Oklahoma as a local Oklahoma company, and we look forward to serving you again in the future!
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· Tulsa, OK ·

They were very good cleaned up after themselves.

Additional comments

Recognized Excellence

Recognized Excellence - I don’t remember the young man name but he did a very good job

Areas For Improvement

Areas For Improvement - We couldn’t have asked for a better job

Response
Bath Planet   Thank you so much for your wonderful feedback, Darrell! We're thrilled to hear that you love your new shower and that our team exceeded your expectations throughout the entire process. It's fantastic to know that Bath Planet of Oklahoma delivered exceptional workmanship, quality materials, and effective communication from start to finish. We especially appreciate you recognizing our team member who did such a great job on your installation—we'll be sure to share your kind words with him! We're delighted that the job site was left clean and that Joey and Doug helped make your experience outstanding. Since you're aware of our referral program, we'd love for you to share your experience with friends and family. Thank you for choosing Bath Planet of Oklahoma!
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· Hobart, OK ·

It was an easy process from start to finish.

Additional comments

Clean

Clean - If it weren’t for the new shower I would never know he was there.

Communication

Communication - Good communication from the start.

Response
Bath Planet   Thank you so much for your wonderful feedback, Amanda H.! We're thrilled to hear that your experience with Bath Planet of Oklahoma was easy from start to finish. It's fantastic to know that Brandyn provided knowledgeable guidance and that Charley's team communicated effectively throughout your project. We take great pride in our quality materials, expert workmanship, and leaving job sites spotless—your comment that you wouldn't have known anyone was there if not for the beautiful new shower is the ultimate compliment! We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Bath Planet of Oklahoma!
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· Enid, OK ·

This was my 3rd time Bath Planet was at my house. First time was a walk-in shower, next time up grade my other shower and third time was to replace the vanity in one bathroom and update the sink in the other bathroom. Charlie did all three outstanding individual very efficient.

Additional comments

Recognized Excellence

Recognized Excellence - Appreciate Todd coming out explaining everything to me and in Charlie doing the work outstanding workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - Exceeded my expectation.

Response
Bath Planet   Hoyet B., thank you so much for being such a loyal customer of Bath Planet of Oklahoma! We're absolutely thrilled that you've trusted us three times now for your bathroom projects, from your walk-in shower to vanity replacements. It's wonderful to hear that Charley exceeded your expectations with his outstanding workmanship and efficiency on all three projects. We're also grateful for your recognition of Todd's knowledgeable guidance throughout the process. Your perfect scores across communication, quality, and cleanliness mean the world to us. We truly appreciate your business and look forward to serving you again in the future. Thank you for being part of the Bath Planet of Oklahoma family!
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· Enid, OK ·

Fast service. Great work.

Additional comments

Clean

Clean - Every day he vacuumed before leaving.

Communication

Communication - He let me know what he was doing.

Quality Of Materials

Quality Of Materials - Our remodel looks great.

Quality Of Workmanship

Quality Of Workmanship - Everything looks good.

Recognized Excellence

Recognized Excellence - Devin

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Transformation is amazing

Sales Knowledge

Sales Knowledge - Todd helped me find the items I wanted.

Additional Comments

Additional Comments - Payment for remodel being split up helped.

Response
Bath Planet   Tammy, thank you so much for this wonderful feedback! We're thrilled that Todd helped you find exactly what you wanted and that Devin kept you informed throughout the project while maintaining a clean workspace each day. It's fantastic to hear that the transformation is amazing and that you're satisfied with both the quality of materials and workmanship. We're especially grateful that Bath Planet of Oklahoma exceeded your expectations with fast service and great results. Since you're aware of our referral program, we'd love for you to share your experience with friends and family. Thank you for choosing Bath Planet of Oklahoma!
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· Drumright, OK ·

Everything they did!

Additional comments

Recognized Excellence

Recognized Excellence - Every one I had delt with.

Areas For Improvement

Areas For Improvement - Everything was exceptionally done.

Areas Of Satisfaction

Areas Of Satisfaction - Everything.

Response
Bath Planet   Ricky, thank you so much for this outstanding feedback! We're absolutely thrilled that Bath Planet of Oklahoma exceeded your expectations in every way. It's wonderful to hear that Joey and Charley, along with our entire team, provided you with exceptional service from start to finish. Your recognition of our workmanship, materials, communication, and cleanliness means the world to us. We're so glad you're aware of our referral program—there's no greater compliment than recommending Bath Planet of Oklahoma to friends and family. We truly appreciate your business and look forward to serving you again in the future!
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· Enid, OK ·

We are very pleased with the project from beginning to end.

Additional comments

Recognized Excellence

Recognized Excellence - Our installer did an excellent job and was very careful to keep the site clean.

Response
Bath Planet   Gene, thank you so much for your wonderful feedback! We're thrilled that you were pleased with your project from beginning to end with Bath Planet of Oklahoma. It's fantastic to hear that Mitchell provided knowledgeable and helpful sales guidance, and that Jacob managed your project effectively with clear communication. We're especially grateful you recognized our installer for their excellent workmanship and dedication to keeping the site clean throughout the process. We truly appreciate your willingness to recommend Bath Planet of Oklahoma to friends and family. Since you're aware of our referral program, please don't hesitate to share your positive experience. Thank you for choosing us!
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· Enid, OK ·
Additional comments

Recognized Excellence

Recognized Excellence - Everyone I dealt with was great, especially Jacob

Response
Bath Planet   Bill, thank you so much for your outstanding feedback and for choosing Bath Planet of Oklahoma! We're absolutely thrilled that you had such a positive experience across every aspect of your project. It's wonderful to hear that Jacob and our entire team made such a great impression on you. We'll be sure to share your kind words with Jacob and everyone involved in your project. Your recognition of our communication, workmanship, quality materials, and clean job site means the world to us. We truly appreciate your willingness to recommend Bath Planet of Oklahoma to friends and look forward to serving you again in the future!
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· Haileyville, OK ·
Additional comments

Recognized Excellence

Recognized Excellence - Charley and his helper

Referral Program

Referral Program - Yes I would recommend for any job

Response
Bath Planet   Ron, thank you so much for your outstanding feedback and for being a promoter of Bath Planet of Oklahoma! We're thrilled that you had such a positive experience from start to finish. It's wonderful to hear that Charley and his helper provided exceptional service, and that you were impressed with our communication, workmanship, quality of materials, and how clean we left your job site. We're especially grateful that you'd recommend Bath Planet of Oklahoma to others for any job! Your confidence in our team means the world to us. We look forward to serving you again in the future and appreciate you spreading the word about your experience!
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· Coralville, IA ·

Courteous workers. Listened when questiosn were asked. Took care going in and out of oour house. Quality work; we love the new bathroom.

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· Enid, OK ·
Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Reasonable service snd price. Not pushy.

Response
Bath Planet   Thank you so much for your wonderful feedback, Susan! We're thrilled to hear that Bath Planet of Oklahoma exceeded your expectations across every aspect of your project. It's fantastic to know that Mitchell provided knowledgeable and helpful guidance without being pushy, and that you found our service and pricing reasonable. We take great pride in our quality materials, workmanship, and effective communication, so your perfect scores mean the world to us. We're also delighted that you're aware of our referral program! Thank you for being willing to recommend Bath Planet of Oklahoma to friends and family. We truly appreciate your business and look forward to serving you again in the future!
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· Sapulpa, OK ·
Additional comments

Additional Comments

Additional Comments - It was great ! Aaron was so nice and meticulous . He did a wonderful job. We like that it is guaranteed for life.

Response
Bath Planet   Thank you so much for this wonderful feedback, Kathy S.! We're thrilled to hear that Aaron was meticulous and did such a wonderful job on your project. Your perfect scores across the board mean the world to us at Bath Planet of Oklahoma. We're especially glad you appreciate our lifetime guarantee – it's our commitment to standing behind the quality materials and workmanship you've experienced. Since you're already aware of our referral program, we'd be honored if you'd share your positive experience with friends and family. Thank you for choosing Bath Planet of Oklahoma, and we're here whenever you need us!
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· Oklahoma City, OK ·

Bath Planet is number one and a great company representing the State Of Oklahoman.

Additional comments

Recognized Excellence

Recognized Excellence - Brent and Jacob, the Installers did everything that a homeowner could expect for a perfectly excellent conversion. Their knowledge, craftmanship, communication, and professionalism was well beyond that of most contractors today. I would welcome them to join my employees and become part of our Team any day. Thanks for the excellent work.

Areas For Improvement

Areas For Improvement - I do not think Bath Planet fell short of anything but the one thing that I would like to see is a shorter time frame from date of signing the contract to work beginning.

Areas Of Satisfaction

Areas Of Satisfaction - Employees that know what they are doing and have a total respect for the customers property.

Additional Comments

Additional Comments - Thank you, Bath Planet, for the wonderful Team of people you have.

Response
Bath Planet   Thank you so much for this incredible feedback! We're thrilled to hear that Bath Planet of Oklahoma exceeded your expectations and that you'd recommend us as the number one choice in Oklahoma. Brent and Jacob will be delighted to hear your outstanding praise of their knowledge, craftsmanship, communication, and professionalism. Your recognition of their exceptional work and respect for your property means the world to our entire team. We appreciate your honest feedback about the timeline from contract signing to project start. We're always working to improve our scheduling process, and your input helps us serve our customers better. If I may share my personal opinion, i believe the waiting list is an important and undervalued indicator of the quality of the workmanship and the overall affordability you can expect from a home improvement company. A busy company is in demand for their quality and is definitely an excellent choice! Thank you for being aware of our referral program and for trusting Bath Planet of Oklahoma with your project. We look forward to serving you again in the future!
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· Oklahoma City, OK ·

The finished bathroom is beautiful, simple and elegant! I am extremely pleased with the new bathroom!

Additional comments

Clean

Clean - The bathroom were left extremely clean.

Quality Of Workmanship

Quality Of Workmanship - Just fantastic and sl glad we did this

Recognized Excellence

Recognized Excellence - Aaron was wonderful!

Areas Of Satisfaction

Areas Of Satisfaction - Everything

Referral Program

Referral Program - Yes!

Response
Bath Planet   Jennifer B., thank you so much for this wonderful feedback! We're absolutely thrilled that you're extremely pleased with your beautiful, simple, and elegant bathroom. It's fantastic to hear that Bath Planet of Oklahoma exceeded your expectations in every area—from the quality of materials and workmanship to our communication and leaving your home spotless. We're especially glad that Aaron provided such exceptional service throughout your project, and that Mitchell was knowledgeable and helpful during the sales process. Your satisfaction means the world to us at Bath Planet of Oklahoma! Since you're aware of our referral program, we'd be honored if you'd share your experience with friends and family. Thank you for choosing us!
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· Yukon, OK ·

The installers were fast and courteous. Good job

Response
Bath Planet   Thank you so much, Terry C., for taking the time to share your wonderful feedback! We're thrilled to hear that our installation team provided fast and courteous service, and that you're satisfied with the quality of materials and workmanship. It's fantastic to know that Bath Planet of Oklahoma exceeded your expectations in every aspect—from Rhett's knowledgeable sales guidance to our effective communication and clean job site. We truly appreciate your business and are delighted that you're aware of our referral program. If you know friends or family who could benefit from our services, we'd be honored to help them as well. Thank you again for choosing Bath Planet of Oklahoma!
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· Skiatook, OK ·
Additional comments

Recognized Excellence

Recognized Excellence - Cassie at the Sand Springs store and Charles Johnson, my installer

Areas Of Satisfaction

Areas Of Satisfaction - very thorough, finished product looks excellent

Sales Knowledge

Sales Knowledge - Mitch answered all my questions and went over the process in detail

Response
Bath Planet   Thank you so much for this wonderful feedback! We're thrilled to hear that Bath Planet of Oklahoma exceeded your expectations with a thorough process and an excellent finished product. It's fantastic that Mitch took the time to answer all your questions and explain every detail of the process. We'll be sure to recognize Cassie and Charley for their exceptional service as well. Your perfect scores across the board mean the world to our team. We truly appreciate your business and are so glad you're aware of our referral program. We'd be honored if you'd share your positive experience with friends and family who might benefit from our services!
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· Mustang, OK ·
Additional comments

Recognized Excellence

Recognized Excellence - Always great work and service

Areas For Improvement

Areas For Improvement - None. Live their work

Areas Of Satisfaction

Areas Of Satisfaction - Happy with their quality of work.

Additional Comments

Additional Comments - Have used bath planet for 12 bathrooms

Response
Bath Planet   Mary H., thank you so much for your outstanding feedback and for trusting Bath Planet of Oklahoma with an incredible 12 bathroom projects! Your loyalty means the world to us. We're thrilled that Joey and Brett, along with our entire team, have consistently exceeded your expectations with quality workmanship, materials, and communication. Knowing you're happy enough to recommend us to several friends and family is the highest compliment we could receive. Thank you for being such a valued customer of Bath Planet of Oklahoma. We look forward to serving you again in the future!
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The feedback presented on this page was collected by GuildQuality from Verified customers of Bath Planet using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Bath Planet

1800 Industrial Drive,
Libertyville, IL www.bathplanet.com (800) 963-8827

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