Founded in 2012, BLB Custom Building has quickly evolved to a respected construction company through numerous residential and commercial projects, ranging from renovations to complete builds, throughout the Greater Newburyport community and Boston suburbs. With a crew comprised of master craftsmen, Ben demands perfection and oversees each project with attention to detail. Ben has held his Construction Supervisors License for 6 years, and routinely participates in Continuing Education courses and opportunities to better his craft and learn the latest techniques in his field. As an insured builder, his customers can be assured that their home renovations and builds are in secure hands.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, BLB Custom Building, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of BLB Custom Building, LLC in Newburyport, MA; Amesbury, MA; Byfield, MA; Newbury, MA; Salisbury, MA; Lynnfield, MA; Groveland, MA; Seabrook, NH; and Winchester, MA.
In this report, BLB Custom Building, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in February 2018. In that time, 26 out of 47 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
BLB Custom Building, LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a BLB Custom Building, LLC customer, and if BLB Custom Building, LLC completed work for you after February of 2018 but you haven't yet received a survey, please let us know.
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