We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Avalon Building Concepts relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Avalon Building Concepts in Grand Rapids, MI; Wyoming, MI; Kentwood, MI; Caledonia, MI; Muskegon, MI; Kalamazoo, MI; Hudsonville, MI; Battle Creek, MI; Ada, MI; Rockford, MI; and 77 other cities in Michigan and Maine.
In this report, Avalon Building Concepts has published a summary of the customer feedback they've received since they joined GuildQuality in February 2017. In that time, 310 out of 563 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
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